Director - Operations Audit Team - BIA BX India

Overall purpose of role

Work with accountability for end-to-end audit deliveries of Attestation Audits and RAUP Audits, ensuring they meet standards in line with Regulatory requirements and Audit Methodology. Be a People Leader, aligning across the Bank and proactively fostering people development through coaching, mentoring, and constructive feedback.

Support the development of audits aligned with the Bank’s standards and objectives by collaborating with colleagues, providing accurate information and recommendations, and adhering to policies and procedures.

Key Accountabilities

• To own and drive Attestations and Global Payments Horizontal Audits from India in accordance with BIA Methodology and Standards. This will include; owning the respective AEs, audit planning, resourcing, budgeting, and review of & manage and maintain policies/ processes, deliver continuous improvements and escalate breaches of policies/procedures;
• This role will  require a strong collaboration and working with the Transaction Operations PM / KRO and help deliver global / local / FTB / horizontal audits;
• Define roles and responsibilities for the team; viz audit planning & execution, employees’ performance management, providing inputs on employee appraisals and pay decisions. Where required, the Director will be asked to contribute other assignments, in alignment with strategic as well as tactical priorities;
• As a People Leader, the Director AO is expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others;
• The Director AO will be a subject matter expert in one or more of the following areas and will provide technical direction to the team. These included but not restricted to – Payments, Global Market Operations, CIB Operations;
• The Director AO will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments;
• He / She will train, guide and coach less experienced specialists and provide information affecting Bank strategy of “Being Consistently Excellent” especially consider impact on long term profits, organisational risks and strategic decisions;
• Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment;
• Demonstrate strong leadership and accountability for managing risk and strengthening controls in relation to the Attestation assignments;
• Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business;
• Where required, collaborate with other areas of work to ensure appropriate functional alignment and coverage;
• Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders to accomplish key business objectives, using influencing and negotiating skills to achieve desired outcomes;
• The incumbent will also be the Site Lead for Pune with responsibilities for – representing BIA in site forums, driving Chennai site’s cross functional activities, overall staff welfare in Chennai.

Stakeholder Management and Leadership

• Lead discussions with Auditees regarding audit observations, consulting with the Managing Director / Directors, where required;
• Build independent and respected relationships with Auditees on each audit and develop on-going relationships with key Auditees in aligned business area;
• Develop a wide network of contacts across BIA and the business to identify and work towards strategic goals;
• Own and drive personal learning to support achievement of career aspirations;
• Engage and motivate others to develop their skills/knowledge/experience to contribute to the success of BIA;
• Celebrate the success of self and others and take pride in achievements;
• Provide constructive feedback and evaluation to team members for audit assignments and support the Managing Director / Directors in their assessment of Directors & VP AO;
• Act as mentor and coach to less experienced team members and support others to develop. Provide guidance to VPs / AVPs during audit assignments;
• Contribute to the attraction of the best people through their role in the recruitment process;
• Create an environment to encourage knowledge sharing, asking questions and sharing viewpoints with BIA colleagues;
• Ensure the inclusion of all colleagues, regardless of background or circumstances.

Essential Skills/Basic Qualifications:

• Minimum 20+ years of extensive experience in Risk-Based Auditing (Internal or External) in Retail and/or Wholesale Banking, with strong understanding of Audit Methodology, writing audit work-papers, report writing and landing opinions;
• Candidates, without audit experience, but having exceptionally strong Banking experience in 1st / 2nd LoD gained by working in Multinational Bank could be considered provided they are able to demonstrate SME in some or all of the following areas – Investment Bank, Payments Processes, Market Operations, Risk & Control, Reconciliations;
• Strong interpersonal and leadership skills, proven track record of having managed people across cultures (international exposure) as this role involves managing teams across regions, dealing with stakeholders & regulators;
• Experience in engaging with senior stakeholders, providing sound advice and challenge while maintaining professionalism.
• Proven track record of high performance in previous roles with strong exposure / understanding of risks and controls;
• Skilled in analysing data and applying business context to identify specific insights and using interpersonal skills to explain technical analysis steps to non-technical audiences;
• Exceptional oral and written communication skills;
• Relevant professional qualifications (e.g. CIA, MIIA, ACCA, ACA, CISA) is a must;

Desirable skills/Preferred Qualifications:

• Knowledge or experience of identifying opportunities for using data to enhance audit testing.
• Experience in leading department wide initiatives, setting and delivering department strategy and site leadership.

Purpose of the role

To support the development of audits aligned to the bank’s standards and objectives by working collaboratively with colleagues, providing accurate information and recommendations, and complying with policies and procedures.

Accountabilities

• Audit development and delivery support, including financial statements, accounting practices, operational processes, IT systems and risk management.
• Identification of operational risks to support the delivery of the Barclays Internal Audit (BIA) Audit Plan through risk assessments.
• Assessment of internal control effectiveness and their capability to identify and mitigate risk aligned to regulatory requirements.
• Communication of key findings and recommendations to stakeholders, including the Audit Owner, senior managers and directors.
• Identification of regulatory news and industry trends/developments to provide timely insight and recommendations for best practice.

Director Expectations

• To manage a business function, providing significant input to function wide strategic initiatives. Contribute to and influence policy and procedures for the function and plan, manage and consult on multiple complex and critical strategic projects, which may be business wide..
• They manage the direction of a large team or sub-function, leading other people managers and embedding a performance culture aligned to the values of the business. Or for an individual contributor, they lead organisation wide projects and act as deep technical expert and thought leader, identifying new ways of working and collaborating cross functionally. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions..
• Provide expert advice to senior functional management and committees to influence decisions made outside of own function, offering significant input to function wide strategic initiatives.
• Manage, coordinate and enable resourcing, budgeting and policy creation for a significant sub-function.
• Escalates breaches of policies / procedure appropriately.
• Foster and guide compliance, ensure regulations are observed that relevant processes in place to facilitate adherence.
• Focus on the external environment, regulators, or advocacy groups to both monitor and influence on behalf of Barclays, when appropriate.
• Demonstrate extensive knowledge of how the function integrates with the business division / Group to achieve the overall business objectives.
• Maintain broad and comprehensive knowledge of industry theories and practices within own discipline alongside up-to-date relevant sector / functional knowledge, and insight into external market developments / initiatives.
• Use interpretative thinking and advanced analytical skills to solve problems and design solutions in often complex/ sensitive situations.
• Exercise management authority to make significant decisions and certain strategic decisions or recommendations within own area.
• Negotiate with and influence stakeholders at a senior level both internally and externally.
• Act as principal contact point for key clients and counterparts in other functions/ businesses divisions.
• Mandated as a spokesperson for the function and business division.

All Senior Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.