Colleague Experience Delivery Partner - 12 Months Full Time Contract

As a Colleague Experience Delivery Partner, You will lead process improvements for Colleague Support Teams in Ireland, focusing on payroll delivery and managing a range of Employee Relations (ER), Disciplinary, Capability & Grievance (D, C&G) cases, and Workforce Change (WFC) programs. As the European lead for the Internal Recruitment Process (IRP) for promotions, you will ensure regulatory compliance, support manual contract generation where required, and guide Reward decisions. You will also support the transition of the Professional & Business (P&B) function in Ireland, working with the business manager to align People Policies and Procedures Guides (PPPGs), while maintaining dual-running operations due to ongoing delays in centralisation.

You will contribute to Performance Development & Engagement (PD&E) communications across Europe, the Middle East, and Emerging Markets (EME), acting as editor of the regional newsletter and supporting deep dive sessions into Your View survey results. As a delegate at the Leadership Forum, you will collaborate on local colleague initiatives. You will also coordinate benefits with providers, including the upcoming Benefit Week driven by the Ireland Leadership Forum (ILF), and lead the re-launch of the Save As You Earn (SAYE) scheme in Ireland following the onboarding of a new banking provider. Your role ensures consistent, compliant HR delivery and strong regional collaboration.

To be successful as a Colleague Experience Delivery Partner, you should have experience with:

• Employee Relations Case Handling.

• Workforce Change / Restructuring Experience.

• Regulatory Knowledge.

• Stakeholder Management – confidence in engaging with senior leaders.

You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills

Your role will be located from our Dublin office.

Purpose of the role

To partner with business to deliver HR projects and programmes in alignment with the delivery service catalogue. 

Accountabilities

• Collaboration across the function to deliver HR cyclical and non-cyclical activities such as: organisational design, talent reviews, D&I strategy, annual promotion processes, pay round implementation, succession planning, and other HR practices.
• Project manage defined cyclical and non-cyclical activity ensuring use of project artefacts and collateral.
• Monitoring and evaluation of project progress, including risks and mitigations and closing of project as appropriate.
• Manage project implementation reviews and ensuring improvements are identified and implemented in line with customer feedback.
• Manage key stakeholder relationships with both HR Business Partners and business leadership using business insights and knowledge to support delivery of key projects.

Assistant Vice President Expectations

• To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions.
• Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
• OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes.
• Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.
• Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda.
• Take ownership for managing risk and strengthening controls in relation to the work done.
• Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
• Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy.
• Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively.
• Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience.
• Influence or convince stakeholders to achieve outcomes.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.