Senior Controls Manager - Barclaycard International Payments (Contract)

Please note this is a 15 month secondment.

Join us as a Senior Controls Manager with Barclaycard International Payments. The Controls Team monitor and assess the integrity and effectiveness of the internal control framework to support the mitigation of risk and protection of the operational, financial, and reputational risk of the business.

As the Senior Controls Manager, you will be responsible for leading, managing and overseeing the delivery and execution of strategies for maintaining the overall risk and control framework and embedding a culture of responsibility and accountability across the business. Working with key stakeholders, including second and third lines of defence and driving the Exco understanding of managing risk exposure in accordance with risk appetite and BIPL and Group policies. This role is vital in ensuring we meet our risk and control obligations and comply with the expectations of the Central Bank of Ireland (CBI).

To be successful as a Senior Controls Manager, you should have experience with:

• Collaborating with stakeholders including process, risk, and control owners to develop and manage the annual RCSA to assess risks, monitor design effectiveness and appropriateness of controls, assess compliance to regulatory requirements and identify areas for improvement.

• Developing reports to communicate risk events and issues as well as key findings from risk assessments, including control weaknesses and recommendations to control owners, senior management, and other stakeholders.

• Good understanding of how the various functions of a licenced payment institution or similar business operates (e.g. Finance, Product, Sales, Risk, Compliance, Outsourcing).

• Supporting operational teams with the formal escalation and management of risk events and issues, departmental procedures, record management and controls testing.

• Being a self-starter with excellent communication skills and an ability to take independent decisions to guide business and escalate on a needs basis.

• Advanced stakeholder management skills with an ability to influence at a senior level and achieve results through others.

Some other highly valued skills may include:

• Project and change management experience in the context of a business transformation.

• Understanding of the payment/card acceptance and card issuing industry.

• Broad business and industry knowledge/experience.

• Effectiveness in working in a complex matrix organisation.

• Positive attitude, with commitment enthusiasm and appetite for change.

This role is based in Dublin.

You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills.

This role is deemed as a Controlled Function role under the Central Bank of Ireland Fitness and Probity Regulations and may require the role holder to hold mandatory regulatory qualifications or the minimum qualifications to meet internal company benchmarks.

Purpose of the role

To assess the integrity and effectiveness of the banks internal control framework to support the mitigation of risk and protection of the banks operational, financial, and reputational risk.  

Accountabilities

• Knowledge of business areas, products, processes and platforms to be able to assess risk
• Collaboration with various stakeholders across the bank and business units to improve overall control effectiveness through detailed documentation of control assessments, procedures, and findings.
• Identification and investigation of potential weaknesses and issues within internal controls to promote continuous improvement and risk mitigation aligned to the bank’s control framework, prioritised by its severity to disrupt bank operations.
• Development of reports to communicate key findings from risk assessment including control weaknesses and recommendations to control owners, senior management, and other stakeholders.
• Execution of reviews to determine the effectiveness of the bank's internal controls framework aligned to established and evolving policies, regulation, and best practice.
• Implementation of adherence to the Barclays Controls Framework and set appropriate methodology of assessing controls against the Controls Framework.

Vice President Expectations

• To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures..
• If managing a team, they define jobs and responsibilities, planning for the department’s future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements..
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others..
• OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions..
• Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment.
• Manage and mitigate risks through assessment, in support of the control and governance agenda.
• Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does.
• Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business.
• Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies.
• Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions.
• Adopt and include the outcomes of extensive research in problem solving processes.
• Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.