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Date live:
Jul. 06, 2026
Business Area:
Customer Experience
Area of Expertise:
Data & Analytics
Reference Code:
JR-0000119670
Contract:
Permanent
Take a look at the map to see what’s nearby. Train stations & bus stops, gyms, restaurants and more.
Explore locationYou’ll translate root cause analysis (RCA) and FOS insights into actionable change proposals, challenge the effectiveness of implemented actions, and ensure full compliance with DISP and FCA regulatory requirements.
Working with our Product, Journey, Channel, and Operations teams, you’ll embed insight-led change initiatives, ensuring they are monitored and evaluated to support scaling where successful.
To be successful as a "Data Analyst", you should have experience with:
Basic/ Essential Qualifications:
Conducting deep-dive analysis and translating insights into change.
Experience into Root Cause Analysis.
Experience into handling esclation.
Collaborating effectively across diverse stakeholder groups.
Strong communication and interpersonal skills.
Data-driven decision making and problem solving.
Technical proficiency in coding (SQL, Python), modelling, and data visualisation (e.g. Tableau).
A strong control, governance and risk mindset.
Desirable skillsets/ good to have:
Application of AI and machine learning to accelerate insight generation.
Experience and knowledge of Agile ways of working.
Experience in large-scale organisations and matrix environments.
Influencing and driving change across wide-ranging teams.
This role will be based out of Gurugram.
Purpose of the role
To enable data-driven strategic and operational decision making through extracting actionable insights from large datasets, performing statistical and advanced analytics to uncover trends and patterns, and presenting findings through clear visualisations and reports.
Accountabilities
Analyst Expectations
All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.