Quality Assurance Analyst

Join us as Quality Assurance Analyst at Barclays, where you'll spearhead the evolution of our digital landscape, driving innovation and excellence. You'll harness cutting-edge technology to revolutionise our digital offerings, ensuring unparalleled customer experiences.

To be successful as a Quality Assurance Analyst you should

have experience with:

• End-to-End Test Strategy for Authentication Journeys (Ability to design and execute test plans for complex Authentication workflows including SSO, MFA, device binding and biometric auth, covering both functional and non-functional aspects (performance, security).
• Automation Expertise with Coverage & Mutation Focus (Proven skills in UI/API automation frameworks with emphasis on achieving coverage, mutation test strength and reducing regression time across digital platform (iOS, Android, APIs, Multi Channel Authentication).
• Security and Compliance Testing Awareness, deep understanding of security risks related to identity and access management including vulnerability validation for data masking, encryption and authentication failures).

Some other highly valued skills may include:

• Test Data Management & Service Virtualization (Experience with Service Virtualization tools to simulate third party APIs (Onfido, Equifax, FraudNet) and creating reusable, compliant test data sets).
• CI/CD & DevSecOps Alignment (Understanding of integration pipelines, role in quality gates (Sonar, mutation testing) and supporting team with deployment readiness metrics (stability, defect leak rate).
• Monitoring & Dashboarding Familiarity, building or interpreting AppDynamics and ELK dashboards and identifying issues through real-time failure alerts.

You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical

skills.

The location of this role is based in Knutsford, United Kingdom.

Purpose of the role

To assess and uplift the quality of BIA’s assurance and operational practices.

Accountabilities

• Identification and targeting of areas of risk; contributing to the development of a risk based plan the QA.
• Assessment of the quality of assurance and the effectiveness of operational practices in line with QA’s plan and requirements in an insightful and timely manner.
• Collaboration and relationships development with stakeholders to develop quality initiatives, and action plans to monitor performance, improve business areas and govern operations.
• Communication of results and recommendations, both written and verbal.
• Identification of trends (internal and external) related to quality assurance and monitor compliance to regulatory standards and QA’s section of the audit charter.

Assistant Vice President Expectations

• To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions.
• Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
• OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes.
• Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.
• Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda.
• Take ownership for managing risk and strengthening controls in relation to the work done.
• Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
• Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy.
• Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively.
• Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience.
• Influence or convince stakeholders to achieve outcomes.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.