Technology Control Business Partner

Join Barclays as a Technology Control Business Partner (CBP)  – Group

Shared Technology, where you will play a critical role in the 1st Line of Defence safeguarding the integrity and effectiveness of the bank’s internal control framework globally to support the mitigation of risk and protect the bank’s operational, financial, and reputational standing. This role involves identifying and remediating control weaknesses, collaborating with key stakeholders such as Cyber, Operational Resilience, Supplier Management, Compliance, Legal and other supporting functions, as well as Operational Risk (2nd Line of Defence), Internal Audit (3rd Line of Defence) and our External Auditors and Regulators, ensuring adherence to Barclays’ control framework and policies.

Key Responsibilities

• Monitor, assess and report upon the effectiveness of the Control Environment across Group Shared Technology (Chief Technology Office, Global Technology Infrastructure Services and Group Technology Service Management)
• Identify control gaps, define robust remediation plans and ensure timely delivery to bring risks within tolerance.
• Partner with stakeholders to strengthen control effectiveness and embed risk management practices.
• Host and/or present at relevant Control Forums and Steering Committees to communicate risk trends, control weaknesses, and remediation progress to senior management.
• Support regulatory, Internal Audit and Operational Risk reviews by ensuring accurate and timely information is provided and undertake robust check and challenge where appropriate.
• Drive continuous improvement and automation initiatives to enhance the control environment and operational resilience.

Essential Skills & Experience

• Risk & Control Expertise: Strong working knowledge of non-financial risk management, control design and execution, with a demonstrated ability to apply a risk management mindset. Experience of Issues Management, Risk Event Management and escalation protocols.
• Stakeholder Management: Proven ability to influence and collaborate effectively across a wide range of Risk Categories, including Technology, Cyber, Operational Resilience and other supporting functions. Experience presenting risk insights to committees and senior management.
• Analytical & Reporting Skills: Ability to synthesize complex data into clear, actionable insights and produce concise reports for senior stakeholders.
• Communication Skills: Excellent verbal and written communication skills, with the ability to articulate complex concepts to both technical and non-technical audiences up to MD level.
• Behavioural Competencies: Commercial awareness, strategic thinking, and ability to challenge constructively. Resilience and adaptability in fast-paced environments.
• Technical Proficiency: Highly competent in Microsoft Excel (advanced functions, pivot tables), PowerPoint, and Word.

Highly Valued Skills

• Regulatory Awareness: Exposure to Australia, Europe, India, Singapore, Taiwan or European Financial Regulators and/or an understanding of key regulations impacting Financial Institutions Technology delivery (e.g. EU AI Act, FINRA Series 99 Obligations, etc.)
• Technology Exposure: Experience working closely with varied Technology Teams and an awareness of key technology risk themes, such as Artificial Intelligence (AI) and Cloud Hosting.
• Change Management: Ability to support and drive control enhancements during business or regulatory change initiatives.
• Technology & Digital Fluency: Confidence in using risk reporting tools, data analytics platforms, and emerging technologies that support risk management.
• Strategic Thinking: Capacity to anticipate emerging risks and propose proactive solutions.
• Highly organised, ability to prioritise and work under pressure, delivering to tight deadlines and multiple demands across a matrix organisation.

You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills.

The successful candidate will be based in Glasgow, Radbroke or Northampton.

Purpose of the role

To assess the integrity and effectiveness of the banks internal control framework to support the mitigation of risk and protection of the banks operational, financial, and reputational risk.  

Accountabilities

• Knowledge of business areas, products, processes and platforms to be able to assess risk
• Collaboration with various stakeholders across the bank and business units to improve overall control effectiveness through detailed documentation of control assessments, procedures, and findings.
• Identification and investigation of potential weaknesses and issues within internal controls to promote continuous improvement and risk mitigation aligned to the bank’s control framework, prioritised by its severity to disrupt bank operations.
• Development of reports to communicate key findings from risk assessment including control weaknesses and recommendations to control owners, senior management, and other stakeholders.
• Execution of reviews to determine the effectiveness of the bank's internal controls framework aligned to established and evolving policies, regulation, and best practice.
• Implementation of adherence to the Barclays Controls Framework and set appropriate methodology of assessing controls against the Controls Framework.

Vice President Expectations

• To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures..
• If managing a team, they define jobs and responsibilities, planning for the department’s future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements..
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others..
• OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions..
• Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment.
• Manage and mitigate risks through assessment, in support of the control and governance agenda.
• Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does.
• Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business.
• Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies.
• Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions.
• Adopt and include the outcomes of extensive research in problem solving processes.
• Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.