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Date live: Jun. 02, 2025

Business Area: Customer Digital and Data

Area of Expertise: Change

Reference Code: JR-0000049565

Contract: Permanent

Join us as an Agile Coach at Barclays where you'll spearhead the evolution of our digital landscape, driving innovation and excellence. You'll harness cutting-edge technology to revolutionise our digital offerings, ensuring unapparelled customer experiences.

To be successful as an Agile Coach, you should have:

  • A Deep understanding of Lean and Scaled Agile frameworks (e.g., SAFe), with a strong focus on aligning agile practices to deliver meaningful customer value.
  • Proven ability to coach teams and individuals, to adopt agile mindsets that prioritize customer outcomes, continuous feedback, and iterative improvement, whilst fostering a culture of continuous learning
  • Skilled in identifying and addressing inefficiencies in governance and delivery processes to streamline experiences for both internal users and end customers, removing friction and improving flow

Other highly valued skills include:

  • Experience in using customer journey insights to inform agile practices and improve service delivery.
  • Ability to lead workshops and ceremonies that bring together cross-functional teams around shared customer goals and priorities.
  • Comfortable using agile metrics, engineering metrics and customer feedback to guide coaching strategies and measure the impact of process improvements.

You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills.

This role will be based out of our London or Knutsford campus.

Purpose of the role

Guides teams, leaders, and organizations in adopting and optimizing Agile practices.To foster an Agile mindset, enhance team performance, and drive continuous improvement by coaching teams in Agile methodologies, facilitating collaboration, and removing barriers to efficiency.Align Agile practices with organisational goals and support long-term, sustainable Agile transformations.

Accountabilities

  • Mentor and coach : Guide teams and leaders on Agile principles, practices, tools, and methodologies in alignment to the Business Unit’s strategic needs and delivering value to the client / customers

  • Facilitate Colleague Development:Coach and Develop colleagues to embed Agile ways of working, championing an Agile mindset and behaviors to drive cultural change

  • Build High-Performing Teams: Help teams identify and address impediments to Agile execution and foster a culture of collaboration, innovation, and continuous learning

  • Continuous Improvement: Use data and metrics to identify opportunities for improvement and growth

  • Cross Business Collaboration: Collaborate with other Agile Coaches, share best practice and contribute to a network of Agile champions across Business Units

  • Agile Adoption: Own the Agile coaching strategy to continually improve maturity levels across the organisation by embedding best practices.

More about working at Barclays