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Date live:
Feb. 27, 2025
Business Area:
BB Centre
Area of Expertise:
Data & Analytics
Reference Code:
JR-0000032929
Contract:
Permanent
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Explore locationKey Accountabilities
Process Excellence: Lead the development and implementation of process improvement initiatives to enhance efficiency, reduce costs, and improve overall operational performance.
Optimization: Identify opportunities for optimization within existing processes and workflows, leveraging data-driven insights and best practices to drive continuous improvement.
Change Assurance: Ensure that change initiatives are effectively embedded within the organization, with a focus on minimizing disruption and maximizing the benefits of change.
Operational Design Embedment: Integrate operational design principles into business processes, ensuring that they are aligned with organizational goals and objectives.
Stakeholder Management: Collaborate with key stakeholders across various departments to drive alignment and support for process improvement and change initiatives.
Performance Monitoring: Develop and implement metrics and KPIs to monitor the effectiveness of process improvement and change initiatives, providing regular updates to senior leadership.
Compliance: Ensure that all process improvement and change initiatives comply with relevant regulatory and compliance requirements.
Data Platform and Reporting: Develop and maintain data platforms to support process improvement and change initiatives. Create and manage reporting systems to provide insights and track progress.
SME Banking Services: Focus on enhancing banking services for SMEs by creating easier access to finance, improving service recovery, and building digital platforms for operational excellence.
Big Data, MI, and Analytics: Utilize big data technologies and management information (MI) systems to analyze and interpret large datasets. Leverage analytics to drive insights and support decision-making processes.
Essential Skills/Basic Qualifications:
Proven experience in process improvement, operational optimization, and change management within a large organization.
Strong leadership and stakeholder management skills, with the ability to influence and drive change across different levels of the organization.
Excellent analytical and problem-solving skills, with a data-driven approach to decision-making.
Strong understanding of operational design principles and their application in a business context.
Excellent communication and presentation skills, with the ability to convey complex concepts in a clear and concise manner.
Relevant certifications in process improvement (e.g., Lean Six Sigma) and change management (e.g., Prosci) are highly desirable.
Experience with data platforms and reporting tools, with the ability to develop and maintain systems that support process improvement and change initiatives.
Operational Excellence Professional Certificate: This certification demonstrates comprehensive knowledge of business process management, Lean Six Sigma methodologies, and change management.
Certified in Production and Inventory Management (CPIM): This certification focuses on demand management, procurement, material requirements planning, and continuous improvement.
Certified Supply Chain Professional (CSCP): This certification is globally recognized for supply chain professionals and covers areas such as process improvement, supply chain management, and quality control.
Six Sigma Certification: This certification validatesexpertise in Six Sigma methodologies and tools for process improvement and quality management.
Big Data and Analytics Certifications: Certifications in big data technologies and analytics tools (e.g., Hadoop, Spark, Tableau) are highly desirable.
Desirable skills/Preferred Qualifications:
Strategic Thinking
Leadership and Influence
Analytical Skills
Change Management
Stakeholder Management
Communication Skills
Compliance and Risk Management
Data Platform Management
Reporting and Analytics
SME Banking Services Expertise
Big Data and Analytics
Purpose of the role
To implement data quality process and procedures, ensuring that data is reliable and trustworthy, then extract actionable insights from it to help the organisation improve its operation, and optimise resources.
Accountabilities
Director Expectations
All Senior Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.