Private Banking Executive - 6m FTC.

Private Banking Executive | Barclays | Monaco | 6m FTC.

As part of the Private Banking team, the Private Banking Executive will play a crucial role in supporting the commercial function and ensuring a high level of service for an international and demanding clientele. Working closely with private bankers, you will help manage client relationships, oversee daily operations, and ensure full compliance with regulatory requirements such as KYC and AML.

Key Responsibilities:

• Assist private bankers in managing and maintaining client relationships, including attending meetings and taking detailed notes
• Support compliance with the bank’s Know Your Customer (KYC) and Anti-Money Laundering (AML) obligations
• Handle day-to-day client servicing, ensuring prompt and accurate execution of transactions and operations
• Act as a liaison between clients, private bankers, and internal departments to facilitate smooth communication and issue resolution
• Draft and prepare client correspondence and reports, and respond to administrative queries
• Monitor client activity to identify and report potential risk events or complaints
• Ensure precise and timely execution of all administrative tasks
• Comply with the bank’s training and competency development program

Essential Skills:

• Proven experience in the private banking sector, with exposure to high-net-worth clients and an understanding of their service expectations
• Strong knowledge of KYC and AML regulations, with experience supporting ongoing compliance processes
• Fluency in French, English, both written and spoken

Desired Skills:

• Excellent administrative and organizational skills, with attention to detail and ability to multitask
• Capacity to work effectively under pressure in a fast-paced and demanding environment
• Strong interpersonal and communication skills, with a client-centric mindset
• Master’s degree (BAC +5) in Banking and/or Finance

IT Proficiency:

• Excellent command of Microsoft Office (Excel, Word, Outlook, PowerPoint)
• Knowledge of Avaloq banking system is a strong plus

This role is based in Monaco.

You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills.

Purpose of the role

To assist relationship managers to effectively manage their client portfolios and optimise the client experience. 

Accountabilities

• Maintenance of client information, management of contracts and agreements, and preparation of reports, presentations, and other materials.
• Coordination of schedules for relationship managers and clients, ensuring efficient time management and smooth communication.
• Processing of transactions, management of expense reports, and routine requests to free up the relationship manager's time for strategic activities.
• Information gathering on relevant market trends, competitor offerings, and industry news to support the relationship manager in providing informed advice and tailored solutions.
• Analysis of client data, preparation of reports on portfolio performance, and provision of insights to inform portfolio adjustments and client recommendations.
• Management of inbound and outbound communication through phone, email, and other channels, relaying important information and response to client inquiries.
• Provision of support to relationship managers with planning, tracking and the execution of complex client projects by managing timelines and resources, identifying potential issues, summarising client portfolios and proactively communicating updates and opportunities to the relationship manager.
• Support to clients with everyday product and services tasks such as deposits, withdrawals, transfers, bill payments, mobile app support as well as updating personal information, contact details and account preferences.
• Guidance to new customers through account opening procedures, explanation of account terms and conditions, and setting up of online access and other services.
• Management and maintenance of client relations by resolving various customer concerns and inquiries, including account balances, statements, transactions, fees.
• Maintenance of confidentiality and security of client data by following strict data security protocols and ethical practices.

Analyst Expectations

• Will have an impact on the work of related teams within the area.
• Partner with other functions and business areas.
• Takes responsibility for end results of a team’s operational processing and activities.
• Escalate breaches of policies / procedure appropriately.
• Take responsibility for embedding new policies/ procedures adopted due to risk mitigation.
• Advise and influence decision making within own area of expertise.
• Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
• Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function.
• Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
• Make evaluative judgements based on the analysis of factual information, paying attention to detail.
• Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents.
• Guide and persuade team members and communicate complex / sensitive information.
• Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.