Physical Security Access Control Systems Operator

Join Barclays as a Physical Security Access Control Systems Operator, where your experience will help safeguard our global operations and uphold the highest standards of compliance and integrity. In this pivotal role, you’ll support the administration and lifecycle oversight of global access control systems, ensuring configurations and deployments meet stringent security and operational standards. You will collaborate with internal stakeholders and external vendors to drive innovation and continuous improvement, while contributing to incident response and investigations through system data and analytics. As part of our commitment to operational excellence, you’ll also help shape the department’s future by contributing to strategic targets around emerging access control technologies and integrations. This is a unique opportunity to play a key role in our risk and control framework while advancing the future of secure infrastructure.

To be successful as a Physical Security Access Control Systems Operator, you should have:

• Excellent attention to detail when handling access permissions, logs, and system alerts

• Proficiency in Microsoft Office tools (Excel, Outlook, Word) for reporting, scheduling, and documentation

• Ability to execute administrative tasks such as badge issuance, access requests, projects, and audit preparation

• Previous experience in a security, control, or risk-focused role

Other highly valued skills and experience include:

• Familiarity with IAM (Identity and Access Management) and Access Control platforms such as Genetec and Vanderbilt

• Clear and professional communication with internal teams, vendors, and visitors

• Ability to work collaboratively with security, facilities, and IT teams

You may be assessed on the key critical skills relevant for success in this role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills.

This role is based in New York, NY.

Minimum Salary: $65,000.00
Maximum Salary: $95,000.00

The minimum and maximum salary/rate information above include only base salary or base hourly rate. It does not include any another type of compensation or benefits that may be available.

Purpose of the role

To develop risk management strategies that support the protection of the bank's regional sites against a range of variables. 

Accountabilities

• Management of specialist security services to support the bank’s regions through site level security oversight activities including the execution of security risk assessments and the alignment of security objectives, contractor management to review the effectiveness of existing physical controls.
• Implementation of security policies to ensure the effectiveness of existing security operations and controls such as the bank's systems, applications and networks.
• Development and implementation of risk management strategies to identify and mitigate physical security risks, including access, fire and natural disasters, and implement security controls and provide training to colleagues to mitigate those risk.
• Development of crisis management and contingency plans for the bank's facilities, evaluated through simulations, to demonstrate how colleagues should coordinate with stakeholders during a crisis.
• Management of stakeholder relationship including colleagues, vendors and regulatory agencies to algin security operations with the bank's objectives.

Analyst Expectations

• To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement.
• Requires in-depth technical knowledge and experience in their assigned area of expertise
• Thorough understanding of the underlying principles and concepts within the area of expertise
• They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources.
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
• OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate.
• Will have an impact on the work of related teams within the area.
• Partner with other functions and business areas.
• Takes responsibility for end results of a team’s operational processing and activities.
• Escalate breaches of policies / procedure appropriately.
• Take responsibility for embedding new policies/ procedures adopted due to risk mitigation.
• Advise and influence decision making within own area of expertise.
• Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
• Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function.
• Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
• Make evaluative judgements based on the analysis of factual information, paying attention to detail.
• Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents.
• Guide and persuade team members and communicate complex / sensitive information.
• Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.