Assistant Manager - Operations

Join us as an "Assistant Manager - Operations" at Barclays, where you'll spearhead the evolution of our digital landscape, driving innovation and excellence. You'll harness cutting-edge technology to revolutionise our digital offerings, ensuring unapparelled customer experiences.

To be successful as an Assistant Manager - Operations, you should have experience with:

• Excellent accounting skills and experience of end to end Accounts Payable Process.
• Expert knowledge of MS Office, primarily in advanced PPT and Excel capabilities along with excellent communication skills, written and oral.
• Well organized and be able to prioritize tasks, using judgement to manage/escalate issues & be able to turn around quickly, presentations for leadership. 
• Awareness of Group Compliance policies – procedures & thorough understanding of Barclays Risk Framework.
• Financial and Business Acumen with Ability to work with people in different geographies & flexibility to work across shifts.
• Good interpersonal/stakeholder management skills with ability to interact at all levels and a P\pragmatic with a logical and flexible approach to problem resolution.

Desirable skills/Preferred Qualifications:

• Graduate or higher degree in Business / Finance or equivalent practical experience.
• Team Handling & performance Management experience.
• A passion for adding value to the business through the production of sound analyses and recommendation.

You may be assessed on the key critical skills relevant for success in role, such as experience to create quality reports and dashboards as well as job-specific skillsets.

Location - Noida.

Purpose of the role

To monitor existing Barclays supplier relationships and operations to mitigate risk to the Bank and our customers.

Accountabilities

• Management of existing Barclays suppliers relationships by developing Management Information (MI) that meets the needs of the bank and complies with quality and control standards.
• Development of service level agreements to guide service delivery aligned to time efficiency and support the monitoring of service performance.
• Collaboration with various stakeholder groups to align services to the clients’ needs and the banks objectives.
• Development and execution of service improvement initiatives that improve service efficiency and competitive advantage in the marketplace.

Analyst Expectations

• To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement.
• Requires in-depth technical knowledge and experience in their assigned area of expertise
• Thorough understanding of the underlying principles and concepts within the area of expertise
• They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources.
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
• OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate.
• Will have an impact on the work of related teams within the area.
• Partner with other functions and business areas.
• Takes responsibility for end results of a team’s operational processing and activities.
• Escalate breaches of policies / procedure appropriately.
• Take responsibility for embedding new policies/ procedures adopted due to risk mitigation.
• Advise and influence decision making within own area of expertise.
• Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
• Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function.
• Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
• Make evaluative judgements based on the analysis of factual information, paying attention to detail.
• Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents.
• Guide and persuade team members and communicate complex / sensitive information.
• Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.