Director - CCO

­­­­­­­­­­­­­­­­­ Overall purpose of role

• Aligned to a designated portfolio of Business, Functions or Horizontals to support Senior Managers in delivering their accountabilities under the Individual Accountability Regime by providing input, guidance and risk management expertise across the Controls environment.
• Ensuring adequate frameworks are in place and appropriately applied to comply with the regulatory requirements relating to oversight over Appointed Representatives and delivering the right outcomes for our customers, clients and colleagues.
• To provide clear articulation of the risk and control landscapes including ability to demonstrate an understanding of control requirements for relevant internal Barclays and external Regulatory policies.  This will include (but is not limited to): Control, Issues, Risk Event and Audit guidance, guidance on Policies and Standards and the oversight and management of risk.
• Act as the point of coordination and syndication of all Control Services, ensuring consistency and quality delivery of the Controls Strategy, Control Frameworks, improvement initiatives and capabilities across each Business, Functions or Horizontals.
• To develop and maintain relationships with senior colleagues and stakeholders - with the ability to effectively challenge risk and control decisions, when needed.

Key Accountabilities

• To lead on oversight, guidance and support relating to issues management in respect of risk and control issues including quality and adherence to SLAs throughout the issues management process.
• To ensure frameworks are implemented and managed effectively across aligned businesses, functions and horizontals.
• Work with senior stakeholders across the three lines of defence to ensure frameworks that regulate and support Senior Managers and Certified individuals in discharging their Reasonable Steps are fit for purpose and well understood by the business areas, functions and horizontals.
• Work with senior stakeholders across the three lines of defence to ensure that the frameworks that regulate and support the use of Appointed Representatives comply with the regulatory requirements and are effectively implemented.
• Specialist consultancy and advisory service to drive high quality risk management in line with strategy, regulation, Group frameworks, policies and standards to deliver a sustainable and strengthened control environment and control culture.
• Driving improved and sustainable controls culture through use of data led relevant indicators to ensure Control Forums are insightful and conversations risk focused, while also overseeing the Control Framework.
• Monitor key indictors and provide insights to leadership to oversee their risk profile.  This includes analytics covering root cause analysis of issues and thematic trends, supporting the function to predict areas of risk exposure.
• Proactively identify and resolve thematic issues to drive control enhancement opportunities through the use of key data such as Control Reporting & Data insights.
• Deploying knowledge and expertise to assess, predict and mitigate future risks whilst guiding the business, functions and horizontals on using the Control Framework in a way that allows the business to safely grow and innovate.
• Provide oversight of the implementation of strategic and regulatory change programmes, ensuring that appropriate processes have been followed by the projects on behalf of the business in order that regulatory requirements will be met through effective control frameworks. 
• Provide support to the business regarding the design, review and monitoring of ring fencing controls which ensure and evidence our compliance with ring fencing rules. 
• Lead and coordinate regulatory inputs to control reporting, briefings and relevant governance fora and act as point of coordination and syndication of Regulatory updates and engagements to ensure consistency (as required).
• Partnering with 2nd Line of Defence (2LOD i.e. Compliance, Operational Risk) and 3rd Line of Defence (i.e. Barclays Internal Audit) colleagues to input on common areas of interest to provide an enriched controls advisory service.
• Collaborate with controls leads in other CCO teams across the Group to ensure consistency, efficiency and best practice.
• Participating and/or managing ad hoc projects or requests.
• Acts as a trusted control partner to our business teams / functions.

Purpose of the role

To assess the integrity and effectiveness of the banks internal control framework to support the mitigation of risk and protection of the banks operational, financial, and reputational risk.  

Accountabilities

• Collaboration with various stakeholders across the bank and business units to improve overall control effectiveness through detailed documentation of control assessments, procedures, and findings.
• Identification and investigation of potential weaknesses and issues within internal controls to promote continuous improvement and risk mitigation aligned to the bank’s control framework, prioritised by its severity to disrupt bank operations.
• Development of reports to communicate key findings from risk assessment including control weaknesses and recommendations to control owners, senior management, and other stakeholders.
• Execution of reviews to determine the effectiveness of the bank's internal controls framework aligned to established and evolving policies, regulation, and best practice.
• Implementation of adherence to the Barclays Controls Framework and set appropriate methodology of assessing controls against the Controls Framework.

Director Expectations

• To manage a business function, providing significant input to function wide strategic initiatives. Contribute to and influence policy and procedures for the function and plan, manage and consult on multiple complex and critical strategic projects, which may be business wide..
• They manage the direction of a large team or sub-function, leading other people managers and embedding a performance culture aligned to the values of the business. Or for an individual contributor, they lead organisation wide projects and act as deep technical expert and thought leader, identifying new ways of working and collaborating cross functionally. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions..
• Provide expert advice to senior functional management and committees to influence decisions made outside of own function, offering significant input to function wide strategic initiatives.
• Manage, coordinate and enable resourcing, budgeting and policy creation for a significant sub-function.
• Escalates breaches of policies / procedure appropriately.
• Foster and guide compliance, ensure regulations are observed that relevant processes in place to facilitate adherence.
• Focus on the external environment, regulators, or advocacy groups to both monitor and influence on behalf of Barclays, when appropriate.
• Demonstrate extensive knowledge of how the function integrates with the business division / Group to achieve the overall business objectives.
• Maintain broad and comprehensive knowledge of industry theories and practices within own discipline alongside up-to-date relevant sector / functional knowledge, and insight into external market developments / initiatives.
• Use interpretative thinking and advanced analytical skills to solve problems and design solutions in often complex/ sensitive situations.
• Exercise management authority to make significant decisions and certain strategic decisions or recommendations within own area.
• Negotiate with and influence stakeholders at a senior level both internally and externally.
• Act as principal contact point for key clients and counterparts in other functions/ businesses divisions.
• Mandated as a spokesperson for the function and business division.

All Senior Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.