Debit Card Fraud Strategy

Join us as Debit Card Fraud Strategy at Barclays, where you will be responsible in recommending and building controls to ensure the fraud strategy is working as designed within our card products. You will analyse fraud data and complete root cause analysis on fraud cases to support your control recommendations and will communicate key updates to a variety of stakeholders through regular risk and control forums.

To be successful in Debit Card Fraud Strategy, you should have experience with

• Analytical proficiency with experience in previous analytical roles or with a numerate/ analytical qualification
• Ability to absorb large quantities of data and information whether it’s a detailed case or a strategic change, the key information needs to be identified, understood and assessed;
• Excellent communication skills, both written and verbal, in order to articulate issues and recommendations to a varied stakeholder audience

Some other highly valued skills may include

• Analytical and data driven with SAS experience in order to utilise the Barclays Data Warehouse to produce meaningful MI and narrative on fraud trends and losses
• Experience in the development and execution of Fraud Strategies, including knowledge of current trends impacting card fraud
• Ability to challenge assumptions and long held beliefs and bias, to support the business in the launch of cutting edge technology to prevent and detect fraud
• Understand impact of policy changes on large customer base in order to assess the level of complexity for company, colleagues and customers;
• Good negotiation and diplomacy skills are required, to articulate to stakeholders the fraud loss drivers impacting losses and how change – local or strategic – will benefit the customer, colleague and company

You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills

This role will be based out of Northampton or Canary wharf.

Purpose of the role

To support the Risk Function in delivering it’s objective of safeguarding the bank's financial and operational stability by proactively identifying, assessing, mitigating, and monitoring risks across various business units and activities.

Accountabilities

• Development of strategic direction for risk, including the implementation of up-to-date methodologies and processes.
• Management of the risk department, including oversight of risk colleagues and their performance, implementation of risk priorities and objectives, oversight of department efficiency and effectiveness.
• Relationship management of risk stakeholders, including identifying relevant stakeholders, and maintenance of the quality of external third-party services.
• Adherence to the Risk policy, standards and frameworks, and maintaining a robust control environment.

Analyst Expectations

• To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement.
• Requires in-depth technical knowledge and experience in their assigned area of expertise
• Thorough understanding of the underlying principles and concepts within the area of expertise
• They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources.
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
• OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate.
• Will have an impact on the work of related teams within the area.
• Partner with other functions and business areas.
• Takes responsibility for end results of a team’s operational processing and activities.
• Escalate breaches of policies / procedure appropriately.
• Take responsibility for embedding new policies/ procedures adopted due to risk mitigation.
• Advise and influence decision making within own area of expertise.
• Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
• Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function.
• Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
• Make evaluative judgements based on the analysis of factual information, paying attention to detail.
• Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents.
• Guide and persuade team members and communicate complex / sensitive information.
• Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.