Business Analyst

Embark on a transformative journey as a Business Analyst within our Functions Digital Channels team and play a pivotal role in shaping the future of our digital Colleague and Compliance landscape. In this role, you will lead the evolution from traditional UI‑centric solutions to AI‑first, intelligence‑driven experiences, enabling “AI for all” across the organisation. You’ll act as the critical bridge between business needs and technical delivery, ensuring solutions are aligned to real colleague problems, measurable outcomes, and enterprise governance standards. You will also play a key role in driving future integration and alignment with the Colleague CIO organisation as part of our broader digital workplace and platform strategy. You’ll be embedded in a programme operating with high visibility and tangible impact. In return, you’ll gain deep exposure to complex enterprise environments, and a delivery model that actively invests in best‑practice analysis, continuous improvement, and career growth.

To be successful as a Business Analyst, you should have experience with:

• Extensive experience with proven track record as an Agile Business Analyst on large scale technology initiatives within investment banking / financial services.

• Be confident eliciting, analysing, and documenting requirements using a range of techniques (workshops, journey mapping, user stories, process modelling) across technical and non‑technical stakeholders.

• Translate colleague and business needs into clear problem statements, functional requirements, and value hypotheses that inform solution design and prioritisation.

• Work closely with developers, solution architects, and product owners to ensure requirements are feasible, secure, and aligned with enterprise standards and target architectures.

• Apply strong analytical thinking to identify opportunities for simplification, automation, and productivity improvement across end‑to‑end colleague processes.

• Help define and track benefits, KPIs, and outcomes, ensuring solutions deliver measurable value to colleagues and the wider organisation.

Some of Highly Valued Skills may include:

• Formal training in business analysis and change management such as ISEB Diploma in Business Analysis from the British Computer Society (BCS) or Certified Business Analysis Professional (CBAP) from the International Institute of Business Analysis (IIBA).

• Experience using Agile tools such as JIRA, Confluence and Microsoft Co-Pilot.

You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. 

The location of the role is Pune, IN.

Purpose of the role

To support the organisation, achieve its strategic objectives by the identification of business requirements and solutions that address business problems and opportunities. 

Accountabilities

• Identification and analysis of business problems and client requirements that require change within the organisation.
• Development of business requirements that will address business problems and opportunities.
• Collaboration with stakeholders to ensure that proposed solutions meet their needs and expectations.
• Support the creation of business cases that justify investment in proposed solutions.
• Conduct feasibility studies to determine the viability of proposed solutions.
• Support the creation of reports on project progress to ensure proposed solutions are delivered on time and within budget.
• Creation of operational design and process design to ensure that proposed solutions are delivered within the agreed scope.
• Support to change management activities, including development of a traceability matrix to ensure proposed solutions are successfully implemented and embedded in the organisation.

Assistant Vice President Expectations

• To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions.
• Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
• OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes.
• Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.
• Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda.
• Take ownership for managing risk and strengthening controls in relation to the work done.
• Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
• Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy.
• Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively.
• Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience.
• Influence or convince stakeholders to achieve outcomes.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.