Executive Assistant – Business Support Team

Step into the role of Executive Assistant – Business Support Team at Barclays, where you'll provide first-class support by conducting in-depth due diligence, ensuring compliance with regulatory requirements, and safeguarding our clients and organization with expertise and care. At Barclays, we are redefining the way executive and business support services are delivered. As part of our Business Support Team, you will play a critical role in enabling senior leaders and business stakeholders through seamless coordination, exceptional organization, and proactive support.

Basic/ Essential Qualifications:

As an Executive Assistant within the Business Support Team, you will:

• Executive & Stakeholder Support - Deliver seamless support to senior leaders through effective coordination, communication, and stakeholder management.

• Expense & Administrative Governance- Process expenses, reimbursements, and administrative activities in line with company policies, controls, and governance standards.

• Travel, Meetings & Event Management-Manage complex travel arrangements, executive meetings, diaries, events, visitor access, and logistics with accuracy and efficiency.

• Operational Excellence & Prioritisation-Handle multiple priorities, meet tight deadlines, maintain attention to detail, and ensure timely delivery of high-quality outcomes.

• Collaboration & Continuous Improvement - Work effectively across global teams and time zones, build strong relationships, and contribute to process improvements that enhance service delivery and efficiency.

• Minimum Qualification – bachelor’s degree.

Desirable Skillsets / Good to Have:

• Barclays systems and governance knowledge.

• Strong analytical and problem-solving skills.

• Continuous improvement mindset.

• Adaptability and agility in a dynamic environment.

• Shared services/global team collaboration experience.

You may be assessed on key essential skills relevant for success in role, such as risk and controls, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills.

This role is based out of Pune.

Purpose of the role

To manage the executive's schedule, handling correspondence, preparing presentations and reports, and providing other administrative support as needed. 

Accountabilities

• Management of senior executive members calendars and overseeing their timely responses to meeting invitations and requests.
• Planning and arranging travel itineraries, including flights, accommodation, and ground transportation, ensuring timely and efficient travel for the executive.
• Proactively anticipating the needs of the senior executive, prioritising tasks, and ensuring timely completion.
• Management of day-to-day administrative tasks, such as expenses, maintaining filing systems, and ordering office supplies, annual leave records management, distribution list management and organisation management tasks.
• Management and facilitation of senior executive members meetings.

Analyst Expectations

• To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement.
• Requires in-depth technical knowledge and experience in their assigned area of expertise
• Thorough understanding of the underlying principles and concepts within the area of expertise
• They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources.
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
• OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate.
• Will have an impact on the work of related teams within the area.
• Partner with other functions and business areas.
• Takes responsibility for end results of a team’s operational processing and activities.
• Escalate breaches of policies / procedure appropriately.
• Take responsibility for embedding new policies/ procedures adopted due to risk mitigation.
• Advise and influence decision making within own area of expertise.
• Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
• Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function.
• Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
• Make evaluative judgements based on the analysis of factual information, paying attention to detail.
• Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents.
• Guide and persuade team members and communicate complex / sensitive information.
• Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.