Tech Product Owner

The Tech Product Owner for CLM will own the roadmap, backlog, and delivery outcomes for critical CLM capabilities such as onboarding, KYC refresh, client data management, document management, screening, and workflow automation.

Co‑located with PBWM engineering teams in Pune, the Product Owner will ensure requirements are sharply defined, business demand is well represented, delivery scope is clear, and the product meets PBWM’s high standards of regulatory compliance, client experience, and operational efficiency.

To be successful as a Tech Product Owner you should have experience with:  

• Product Strategy & Roadmap: Define and maintain the CLM product roadmap, aligned to business priorities, risk agenda, and regulatory requirements. Translate business demand into well‑defined Epics, Features, and User Stories covering onboarding, KYC, account opening/maintenance, and workflow enhancements. Drive prioritisation through structured value assessment and stakeholder alignment.

• Stakeholder Partnership: Work closely with Business (Tribe Leads, Product Owners, Front‑Office leads), Operations, Risk & Control, and Compliance teams. Act as the single point of accountability for requirement clarity, scope agreement, and delivery alignment. Influence senior stakeholders (Director level) on trade‑offs, sequencing, and investment decisions.

• Technology & Design Alignment: Collaborate with Engineering Leads, Solution Architects, and CLM platform SMEs to shape solution design, define dependencies, and ensure technical feasibility. Maintain enough technical depth to participate in design discussions, API/data model conversations, workflow orchestration, and integration dependencies.

• Risk, Regulatory & Control Alignment: Ensure all CLM features meet regulatory obligations (KYC/AML, CRS/FATCA, privacy, screening, archival, data quality). Partner with Controls and Compliance to embed a strong first line control environment within the product. Proactively identify delivery, operational, and regulatory risks and support mitigation planning.

• Agile Delivery & Execution: Lead Agile ceremonies including backlog refinement, sprint planning, story readiness reviews, showcase sessions, and retrospectives. Continuously improve delivery velocity, story quality, acceptance criteria, and testing coverage. Ensure readiness for UAT, production deployment, change adoption, and post‑go‑live monitor.

Some other highly valued skills may include:

• Experience or certification in Agile Product owner.

• Exposure to CLM, KYC/AML systems, workflow platforms, or digital onboarding tools.

• Strong background in Risk & Control and regulatory delivery.

• Cloud exposure (AWS/Azure) is beneficial but not mandatory.

You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills.

This role is based out of Pune.

Purpose of the role

To collaborate with product owners and other technical teams involved in the product development process and utilise their knowledge of the bank’s technologies to enact the vision defined in the product roadmap. 

Accountabilities

• Provision of subject matter expertise to support the collaboration between the product owner and the technical side of product development.
• Support the development and implementation of the product strategy and vision defined in the product roadmap and communicate them with the relevant stakeholders and the development team.
• Collaboration with internal stakeholders to gather and prioritise product requirements and features based on business value and feasibility that are well defined, measurable and secure.
• Development and implementation of assessments to ensure continuous testing and improvement of product quality and performance.
• Monitoring of product performance to identify opportunities for optimisation that meets the banks performance standards.
• Stay abreast of the latest industry technology trends and technologies, to evaluate and adopt new approaches to improve product development and delivery.

Vice President Expectations

• To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures..
• If managing a team, they define jobs and responsibilities, planning for the department’s future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements..
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others..
• OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions..
• Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment.
• Manage and mitigate risks through assessment, in support of the control and governance agenda.
• Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does.
• Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business.
• Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies.
• Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions.
• Adopt and include the outcomes of extensive research in problem solving processes.
• Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.