People Delivery & Execution Partner - PD&E APAC

Being the People Delivery & Execution Partner, you will play a key role:-

• Oversee HR query management for the PD&E APAC, ensuring employee and manager queries are addressed accurately, consistently, and in line with agreed SLAs.
• Assess and triage queries based on complexity, engage the appropriate HR teams or HR subject matter experts as needed, and follow through to ensure timely resolution.
• Partner closely with HR Colleague support team, HR Business Partners, COEs, and other stakeholders to enable seamless HR service delivery, address recurring issues, and enhance employee experience.
• Support and coordinate with the Early Careers delivery team to manage Graduate/Intern inductions, business-specific training, and IB continued learning programs across APAC. 
• Coordinate regional Employee Relations (ER) Tier 2 activities, including APAC ER Tier 2 reporting.
• Support business management activities, including scorecards, Quarterly PD&E highlights, and other regional service management requirements.
• Use HR knowledge, data insights and strong relationship management skills to support practical and commercially focused people solutions.

To be successful, you should have experience with:-

Required Skills

• Strong HR knowledge with experience supporting people-related activities such as organisational change, talent processes, performance management and employee lifecycle programmes.
• Proven ability to manage projects or workstreams, track progress, identify risks and deliver outcomes within agreed timelines.
• Strong stakeholder management skills, with the ability to build trusted relationships and influence across HR and business teams.
• Analytical mindset with the ability to use data, insights and management information to support decision making and improve delivery.
• Good understanding of relevant HR policies, controls, employment regulations and risk management requirements.

Desired Skills

• Experience working in a large, matrixed or global organization.
• Knowledge of HR systems, reporting tools or process improvement methodologies.
• Excellent communication and interpersonal skills, with the confidence to engage senior stakeholders.
• Have collaborative, delivery-focused mindset and the ability to operate confidently in a complex, fast-paced environment.

You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills.

Barclays is required by law to confirm that you have the Legal Right to Work in any role that you apply for. If you currently hold a work visa sponsored by Barclays, or you would require sponsorship from Barclays, you must declare this as part of your application. Sponsored visas are role and entity specific, and any changes must be reviewed. It is important that you ensure you are working on the correct visa at all times. Failure to accurately disclose your visa status or Legal Right to Work may result in your application or any employment offer being withdrawn at any time.

Purpose of the role

To partner with business to deliver HR projects and programmes in alignment with the delivery service catalogue. 

Accountabilities

• Collaboration across the function to deliver HR cyclical and non-cyclical activities such as: talent reviews, D&I strategy, annual promotion processes, pay round implementation, succession planning, and other HR practices.
• Project manage defined cyclical and non-cyclical activity ensuring use of project artefacts and collateral.
• Monitoring and evaluation of project progress, including risks and mitigations and closing of project as appropriate.
• Manage project implementation reviews and ensuring improvements are identified and implemented in line with customer feedback.
• Manage key stakeholder relationships with both HR Business Partners and business leadership using business insights and knowledge to support delivery of key projects.

Expectations

• To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement.
• Requires in-depth technical knowledge and experience in their assigned area of expertise
• Thorough understanding of the underlying principles and concepts within the area of expertise
• For an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate.
• Will have an impact on the work of related teams within the area.
• Partner with other functions and business areas.
• Escalate breaches of policies / procedure appropriately.
• Take responsibility for embedding new policies/ procedures adopted due to risk mitigation.
• Advise and influence decision making within own area of expertise.
• Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
• Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function.
• Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
• Make evaluative judgements based on the analysis of factual information, paying attention to detail.
• Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents.
• Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.