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Date live: Jan. 03, 2025

Business Area: See job description

Area of Expertise: Banking Operations

Reference Code: JR-0000033152

Contract: Temp/Contractor Payroll (Fixed Term)

Join us as a Singapore apprentice and embark on a journey with our one-year apprenticeship programme in the dynamic banking and financial industry. The Apprenticeship Track is under the Polytechnic Talent for Finance Scheme which aims to provide polytechnic graduates an alternative pathway to take on university graduate-equivalent roles through rotations, training and mentorship. If you’re a motivated individual with a passion for finance and a drive to learn, this programme is the gateway to an exciting career in banking.

What you will experience:
• Rotations: Gain hands-on experience and develop expertise in Private Banking
• Real-World Learning: Work on projects, collaborate with seasoned professionals, and make a meaningful impact from day one.
• Mentorship & Training: Benefit from dedicated mentorship by industry leaders and participate in training sessions to build technical and soft skills
• Networking Opportunities: Connect with peers, professionals, and leaders across the organization to expand your professional network.

Programme period: June 2025 – May 2026

What we are looking for:
• Diploma students with anticipated graduation date in May 2025 or Diploma graduates with no more than 2 years work experience at start of programme
• Detail oriented with the ability to multi-task
• Able to prioritise work assignments
• Able to communicate effectively with internal staff and counterparts
• Good time management and strong follow-through skills
• Has and will continue to have the right to work in Singapore

Purpose of the role

To support PBWM with day-to-day processing, reviewing, reporting, and issue resolution. 

Accountabilities

  • Support with day-to-day Private Bank and Wealth Management initiatives including processing, reviewing, reporting, and issue resolution with regards to accounts, products and services.
  • Support the management of the banks client relations to clearly identify their needs and provide a service that meets expectations.
  • Collaboration with teams across the bank to align and integrate Private Bank and Wealth Management processes.
  • Identification of areas for improvement and providing recommendations for change in Private Bank and Wealth Management processes.
  • Development and implementation of Private Bank and Wealth Management procedures and controls to mitigate risks and maintain operational efficiency.
  • Development of reports and presentations on Private Bank and Wealth Management performance and communicate findings to internal senior stakeholders.
  • Identification of industry trends and developments to implement best practice in Private Bank and Wealth Management Services.
  • Participation in projects and initiatives to improve Private Bank and Wealth Management efficiency and effectiveness.

Analyst Expectations

  • To meet the needs of stakeholders/ customers through operational excellence and customer service
  • Perform prescribed activities in a timely manner and to a high standard
  • No people leadership roles at this grade.
  • Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of team members.
  • Identify escalation of policy breaches as required.
  • Take responsibility for customer service and operational execution tasks.
  • Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
  • Gain and maintain an understanding of own role, how the team integrates to achieve overall objectives, alongside knowledge of the work of other teams within the function.
  • Work within well-defined procedures that may involve a variety of work routines.
  • Demonstrate an understanding of the procedures.
  • Evaluate and select the appropriate alternatives from defined options.
  • Make judgements based on the analysis of factual information.
  • Build relationships with stakeholders and customers to identify and address their needs, in support of a smooth operating process, handling sensitive issues as required.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

More about working at Barclays