Senior Fraud Strategy Manager VP

Join Barclays as a Senior Fraud Strategy Manager VP, where you will be responsible for developing the strategic direction for Consumer Deposits, including the implementation of up-to-date fraud prevention and detection controls. You will collaborate with all relevant stakeholders, including external third-party service providers, and support the development and implementation of policies and procedures to guide deposit fraud. The role will also involve proactively identifying emerging threats and potential risks, developing strategies to mitigate those risks, and maintaining alignment across Analytics, Operations, Technology, and Banking teams. In addition, you will conduct thorough market research to understand new fraud threats, the competitive landscape, and regulatory changes in order to identify opportunities for enhancing fraud controls.

To be successful as a Senior Fraud Strategy Manager VP, you should have:

• Experience in fraud strategy, fraud analytics, risk management, or data science within financial services

• Proven experience developing and implementing fraud prevention and detection strategies, including balancing fraud losses, customer experience, operational costs, and business performance

• Ample analytical and data skills, including working knowledge of SQL, SAS, or comparable tools and advanced Excel/PowerPoint capabilities

• Experience with fraud risk governance and controls, including policies and procedures, control assessments, issue escalation, regulatory requirements, and audit readiness

• Proven ability to support complex, cross-functional fraud activities, translate emerging threats into actionable strategies, define requirements and roadmaps, and influence senior stakeholders across Analytics, Operations, Technology, and Business teams

Some other highly valued skills may include:

• Deep knowledge of Consumer Deposits and Digital Banking, including account opening, authentication, account takeover, scams, first-party fraud, transaction monitoring, and money movement risks

• Experience modernizing fraud capabilities and technology, including reducing false positives, defining KRIs, and influencing multi-year technology and transformation roadmaps

You may be assessed on the key critical skills relevant for success in this role, such as risk and controls, change and transformation, business acumen, strategic thinking, digital and technology, as well as job-specific technical skills.

This role is located in Wilmington, DE.

Purpose of the role

To use innovative data analytics and machine learning techniques to extract valuable insights from the bank's data reserves, leveraging these insights to inform strategic decision-making, improve operational efficiency, and drive innovation across the organisation. 

Accountabilities

• Identification, collection, extraction of data from various sources, including internal and external sources.
• Performing data cleaning, wrangling, and transformation to ensure its quality and suitability for analysis.
• Development and maintenance of efficient data pipelines for automated data acquisition and processing.
• Design and conduct of statistical and machine learning models to analyse patterns, trends, and relationships in the data.
• Development and implementation of predictive models to forecast future outcomes and identify potential risks and opportunities.
• Collaborate with business stakeholders to seek out opportunities to add value from data through Data Science.

Vice President Expectations

• To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures..
• If managing a team, they define jobs and responsibilities, planning for the department’s future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements..
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others..
• OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions..
• Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment.
• Manage and mitigate risks through assessment, in support of the control and governance agenda.
• Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does.
• Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business.
• Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies.
• Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions.
• Adopt and include the outcomes of extensive research in problem solving processes.
• Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.