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I’ve worked with some brilliant people in Barclays and I think it’s what drives the bank forward
Michael
One in ten UK mortgages is a Barclays mortgage. So there are a lot of people out there – around 1.5m, in fact – relying on us to do our best for them. Every day we ask: “Is what we’re doing working for our customers?” Every minute, we walk and talk the customer journey, and ask our customers – and independent advisors – what they think.
Barclays is leading the digital revolution in banking, and digital innovation is central to our strategy in Mortgages. By unlocking the power of digital solutions, and investing massively in automation, we’re making it easier than ever before for customers to buy their homes.
We’re helping customers feel in control through our industry leading mobile servicing, streamlining the overall mortgage journey with a suite of newly improved calculators and sleek online rate switching tools. And we take real pride and personal accountability in providing solutions that have a real impact on our customer’s lives.
You really do make a customer’s dream come true. They even come back to show me what wallpaper they’ve chosen. That joy you bring is priceless. Very, very rewarding job.
Parmi
All this great innovation can only mean one thing – more time for our advisors to focus on helping each and every one of their customers reach their home buying goals.
If you’re passionate about helping customers and love that you can help them in achieving one of life’s biggest ambitions – owning their own home - we’ve put into place a development framework for colleagues and leaders alike that gives every single person the skills, confidence and knowledge to go forward personally and build their personal best career. Trained, upskilled, encouraged, rewarded – and ready for whatever the future brings.