Assistant Vice President - Quality Control

Embark on a transformative journey as Assistant Vice President - Quality Control at Barclays, where you'll play a pivotal role in shaping the future. In this pivotal role you will manage operations within a business area and maintain processes, risk management initiatives and compliance with relevant regulators. You will take ownership of your work, ensuring it aligns with the relevant rules & regulations, and codes of conduct. With competitive benefits and opportunities for career advancement, Barclays is a great place to grow your career in the banking industry.

Key critical skills required for this role include:

• Provide dedicated and robust specialist KYC expertise throughout the Refresh Process. Using expert KYC knowledge, communication, and problem-solving skills to analyse KYC information, that has been provided by Clients or sourced from the public domain, for a broad range of Clients, including a wide variety of specialist industry sectors and various unique projects

• Take responsibility for maintaining a high standard of accuracy during all stages of the Client review, working towards ‘right first time’ objectives, taking ownership to resolve issues that may threaten remediation and refresh cycle timelines or Client satisfaction. Proactively working towards deadlines to resolve complex and high priority cases and utilising strong communication skills to interact professionally with external and internal stakeholders

• Use expert KYC knowledge to analyse KYC information for a broad range of Corporate Clients, including a wide variety of specialist industry sectors and various unique projects

• Support Head of KYC in building a best in class ‘Go To’ team for expertise and embed culture of ‘Right First Time’ across KYC

• Build and maintain strong relationships with key stakeholders across KYC, Financial Crime, Compliance and Coverage to champion or challenge policy and procedural changes as needed

• Work collaboratively with KYC management on the interpretation of AML policy into KYC Operational procedures

• Support Head of KYC to embed a strong control framework and embed a culture of risk

• Provide focused training and coaching support in KYC methodology and best practice to drive “Right First Time” performance, improve standards and increase awareness throughout the KYC teams

• Ownership and management of Quality MI metrics to be assessed with the team and presented to senior management, key stakeholders

You may be assessed on key essential skills relevant to succeed in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital technology, as well as job-specific technical skills.

This role is based out of Chennai.

Purpose of the role

To support business areas with day-to-day processing, reviewing, reporting, trading and issue resolution. 

Accountabilities

• Support various business areas with day-to-day initiatives including processing, reviewing, reporting, trading, and issue resolution.
• Collaboration with teams across the bank to align and integrate operational processes.
• Identification of areas for improvement and providing recommendations in operational processes.
• Development and implementation of operational procedures and controls to mitigate risks and maintain operational efficiency.
• Development of reports and presentations on operational performance and communicate findings to internal senior stakeholders.
• Identification of industry trends and developments to implement best practice in banking operations.
• Participation in projects and initiatives to improve operational efficiency and effectiveness.

Assistant Vice President Expectations

• To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions.
• Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
• OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes.
• Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.
• Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda.
• Take ownership for managing risk and strengthening controls in relation to the work done.
• Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
• Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy.
• Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively.
• Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience.
• Influence or convince stakeholders to achieve outcomes.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.