Personal Assistant

Join us as an Personal Assistant at Barclays, where you'll play a crucial part for ensuring seamless coordination and successful outcomes across the Bank. In this role you will manage all administrative tasks/queries and approvals on behalf of the MDs, working to support their future commitments/priorities and matters requiring their attention.

In this role you will be part of a team of PAs within our Glasgow hub, providing professional and efficient PA support for multiple Managing Directors (MDs) across the Global Compliance function. You will be expected to work closely with a number of senior executives and their support offices.

Person Specification

• You will have the ability to deal with a range of people including senior stakeholders and situations.
• A flexible approach and the ability to adapt to different leadership styles of senior management.
• Attention to detail and highly organised.
• The ability to respond to changing priorities and urgent requests and multi task in a busy arduous environment with minimum supervision.
• Passionate and influential, ability to work accurately and effectively under pressure and feel comfortable instructing and directing members of the team when necessary.
• Discrete and trustworthy, experience of dealing with confidential and sensitive matters.
• Prioritise workload and prioritise have responsibility for your work to meet deadlines.
• Flexible, adaptable and comfortable with change.
• Needs to be able to enjoy a busy and demanding workload with a high degree of interaction and interruption.
• Work completed accurately and to high standards.

Essential Skills/Basic Qualifications:

• Experienced PA/EA supporting MDs and Ds.
• High level of skill/competency in IT – Microsoft Office (Outlook, Word, PowerPoint, Excel).
• Proven experience of working within a fast paced and demanding environment.

You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills

You will be based out of our Glasgow campus although many of our MDs are located in cities across the UK, so experience of working with senior executives who may be based in offices outside of your own is desirable.

Purpose of the role

To provide administrative and organisational support to executives, managers, or teams. To manage schedules, acting as a trusted point of contact, ensuring seamless coordination, efficient task management, and a professional presence for their assigned individuals or teams. 

Accountabilities

• Management of executive, managers or team calendars and overseeing timely responses to meeting invitations and requests.
• Planning and arranging travel itineraries, including flights, accommodation and ground transportation, ensuring timely and efficient travel for the executive or team.
• Proactively anticipating the needs of the executive or team, prioritising tasks, and ensuring timely completion.
• Management of day-to-day administrative tasks, such as expenses, maintaining filing systems, and ordering office supplies, annual leave records management, distribution list management and organisation management tasks.

Analyst Expectations

• To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement.
• Requires in-depth technical knowledge and experience in their assigned area of expertise
• Thorough understanding of the underlying principles and concepts within the area of expertise
• They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources.
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
• OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate.
• Will have an impact on the work of related teams within the area.
• Partner with other functions and business areas.
• Takes responsibility for end results of a team’s operational processing and activities.
• Escalate breaches of policies / procedure appropriately.
• Take responsibility for embedding new policies/ procedures adopted due to risk mitigation.
• Advise and influence decision making within own area of expertise.
• Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
• Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function.
• Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
• Make evaluative judgements based on the analysis of factual information, paying attention to detail.
• Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents.
• Guide and persuade team members and communicate complex / sensitive information.
• Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.