AVP - Metrics Analyst Lead

Barclays Services LLC seeks AVP - Metrics Analyst Lead in Henderson, NV (multiple positions available):

•       Support the individual functions of the US Consumer Bank Operations with robust reporting, analytics, and insight.
•       Transform and modernize the visual reporting catalogue with migration of legacy reporting into Tableau.
•        Support all operational functions within the US Consumer Bank including reporting, insights, and analytics to improve efficiency, reduce costs, and enhance customer experience.
•        Utilize key analytical tools and processes such as SAS, R, SQL, and Python to drive operational efficiency and cost efficiency with a strong focus on customer experience.
•   Explore opportunities for operational business areas such as Customer Experience, Care, Fraud and Collections to support customer demand.
•       Help define business cases when implementing new technologies or processes.
•   Manage ad hoc exploratory data and reporting requests.
•         Execute key automation opportunities to efficiently deliver insights to external and internal stakeholders and will present insights with senior leaders across the business.
•          Assess and communicate risks to departmental leadership and ensure that project goals and objectives are met.
•        Define visualization standards for presentations and dashboards.
•      Lead and manage junior analysts and support their technical development.
•       Manage workload and team deadlines of the following direct reports: 2 Visualization Analysts and 1 Data Metrics Analyst.
•       May telecommute.

Salary / Rate Minimum/yr: $130K per year

Salary / Rate Maximum/yr: $143,763 per year

The minimum and maximum salary/rate information above include only base salary or base hourly rate. It does not include any other type of compensation or benefits that may be available.

This position is eligible for incentives pursuant to Barclays Employee Referral Program.

Purpose of the role

To extract meaningful insights from complex data sets, developing robust decision models, and presenting actionable recommendations to stakeholders across the departments. 

Accountabilities

• Identification and extraction of relevant data from various internal and external sources.
• Performing sensitivity analysis and scenario planning.
• Monitoring and evaluation of the performance of existing models.
• Development and implementation of data quality control procedures.
• Building and validation of quantitative models to support decision-making across different business areas.

Assistant Vice President Expectations

• To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions.
• Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
• OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes.
• Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.
• Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda.
• Take ownership for managing risk and strengthening controls in relation to the work done.
• Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
• Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy.
• Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively.
• Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience.
• Influence or convince stakeholders to achieve outcomes.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.