Technical Analyst

Join us as a Technical Analyst at Barclays, where you'll spearhead the large-scale technology platform transformation, improve customer experience, driving innovation and excellence. You'll harness cutting edge technology to revolutionise our digital offerings, ensuring unparalleled customer & colleague experiences.

To be successful in this role you should have:

• An understanding of Host-to-Host Digital Channels
• Strong understanding of change and Incident process including the use of ServiceFirst
• Previous Release Management experience in a technical environment - managing major releases across multiple projects at any one time
• Stakeholder Management – business & technical stakeholders
• Excellent interpersonal and leadership skills
• The ability to adhere to set policies and procedures whilst working towards demanding time scales and deadlines
• The ability to manage concurrent initiatives and use effective judgment in prioritization and time management
• Awareness of Infrastructure (Unix, Networks, Middleware etc) will be an added advantage
• Methodical proactive approach to planning and understanding the risks of any actions taken

Some other highly valued skills may include:

• Familiar with Deployment Pipelines using Bitbucket, Nexus and CHEF
• Understanding of working in a multi datacentre resilient environment

You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills.

This role will be based out of our Knutsford location.

Purpose of the role

To keep our customers, clients, and colleagues safe by identifying cyber-vulnerabilities across the Bank, using a risk-based approach to prioritise them, and to drive effective remediation activity. 

Accountabilities

• Allocation of the correct risk rating and remediation prioritisation to a vulnerability based on industry standards for assessment, available threat intelligence concerning exploitation, the reachability of the host (or asset) and the value of the service(s) running on the impacted host.
• Development of vulnerability management operating model, policies and procedures to ensure consistency in vulnerability identification, remediation and reporting. Element owner of the Vulnerability Management Standard including Issues Management and Regulatory alignment.
• Communication of vulnerabilities to relevant parties including senior stakeholders, vendors, external security partners and affect business units using reports and dashboards and provide recommendations for improvement in vulnerability management practices.
• Collaboration with Threat intelligence and Cyber Operations teams to assess and contextualise exposure to latest threat trends and exploits and set appropriate remediation timescales.
• Definition of requirements and acceptance criteria for the implementation and maintenance of automation tools to streamline vulnerability management processes within operating systems and applications.
• Reporting of remediation status of Security Assurance Specialist team findings against Key Risk Indicators.

Analyst Expectations

• Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams.
• Check work of colleagues within team to meet internal and stakeholder requirements.
• Provide specialist advice and support pertaining to own work area.
• Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
• Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams.
• Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise.
• Make judgements based on practise and previous experience.
• Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures.
• Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements.
• Build relationships with stakeholders/ customers to identify and address their needs.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.