Business Design & Execution Manager

Join us as a Business Design & Execution Manager at Barclays, where you’ll be primarily responsible for delivering optimization and transformational change and working cross-functionally with various teams to design efficient processes.

To be successful as a Business Design & Execution Manager, you should have experience with:

• End-to-end process design experience

• Data operations experience

• Data analytics experience

Some other highly valued skills may include:

• Previous DevOps experience 

• Existing knowledge of Business Banking 

• Experience of optimising lending / Onboarding/ Servicing operations

You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills.

The role can be based in either London or Knutsford.  

Purpose of the role

To create core processes to be followed, managing the flow of work through the team, onboard the software to be used, manage relationships with 3rd parties, set career structure and education support to create design at scale.  

Accountabilities

• Management of operational processes within the team to monitor and ensure dept. workloads are managed and delivered efficiently, supporting the effective operation of a large team of Designers and Insight/Research practitioners.
• Creation, communication and implementation of operational change initiatives (including new tools, processes, training and methodologies) to improve team productivity and efficiency.   .
• Analysis of operational processes and ways of working to drive continual improvement, ensuring stakeholder needs are understood and captured (this could include surveys, user testing, focus groups and data analysis).
• Creation, development and implementation of training programmes to drive the Insight and Design Centre of Excellence, through internal collaboration and external sourcing.
• Collaboration with stakeholders across departments and teams including product, technology, engineers, designers etc to support the efficient delivery of the Insight and Design team’s work.
• Keep abreast of best practices in design methodologies and operations and apply those both internally and externally, supporting training and capability development for Insight and Design.

Vice President Expectations

• To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures..
• If managing a team, they define jobs and responsibilities, planning for the department’s future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements..
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others..
• OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions..
• Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment.
• Manage and mitigate risks through assessment, in support of the control and governance agenda.
• Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does.
• Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business.
• Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies.
• Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions.
• Adopt and include the outcomes of extensive research in problem solving processes.
• Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.