Executive Assistant

Join us at Barclays as an Executive Assistant (EA). We are looking for a highly organised and proactive Executive Assistant to provide dedicated support to the Chief Information Officer (CIO) within our Digital Channels function, as well as broader support to members of the Digital Channels Leadership Team. This is a pivotal role operating at the heart of technology leadership, where you will manage complex priorities, enable effective communication, and exercise sound judgement in a fast‑paced, high‑impact environment. Your contribution will play a key role in supporting the effectiveness of senior leaders and the wider success of the business. Previous experience as an Executive Assistant or Personal Assistant supporting senior leaders is essential.

Key Skills:

• Advanced Diary & Prioritisation Management
  You are confident managing a complex, high-volume, and constantly evolving diary. You proactively resolve clashes, reschedule where needed, and apply context to prioritise effectively.

• Discretion, Judgment & Stakeholder Awareness
  You demonstrate exceptional judgment when dealing with senior stakeholders, understanding what requires immediate attention versus what can be managed through structured check-ins. You handle sensitive information with professionalism and care.

• Communication & Information Handling
  You communicate clearly and concisely, ensuring the CIO is always well-informed. You are skilled at managing correspondence, identifying key priorities, and maintaining a structured, efficient approach to information flow.

Desirable Skills:

• A Genuine Interest in Digital Technology
  Curiosity about digital tools, platforms, and evolving ways of working enables you to better support the CIO and align with strategic priorities.

• Event & Logistics Coordination
  Experience organising leadership meetings, planning sessions, and team events, ensuring smooth execution and attention to detail.

• Proficiency in Microsoft 365 Tools
  Confident use of Teams, SharePoint, and Outlook to manage calendars, shared resources, meeting documentation, and collaboration spaces.

This role is based in London

You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills

Purpose of the role

To provide administrative and organisational support to executives, managers, or teams. To manage schedules, acting as a trusted point of contact, ensuring seamless coordination, efficient task management, and a professional presence for their assigned individuals or teams. 

Accountabilities

• Management of executive, managers or team calendars and overseeing timely responses to meeting invitations and requests.
• Planning and arranging travel itineraries, including flights, accommodation and ground transportation, ensuring timely and efficient travel for the executive or team.
• Proactively anticipating the needs of the executive or team, prioritising tasks, and ensuring timely completion.
• Management of day-to-day administrative tasks, such as expenses, maintaining filing systems, and ordering office supplies, annual leave records management, distribution list management and organisation management tasks.

Analyst Expectations

• To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement.
• Requires in-depth technical knowledge and experience in their assigned area of expertise
• Thorough understanding of the underlying principles and concepts within the area of expertise
• They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources.
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
• OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate.
• Will have an impact on the work of related teams within the area.
• Partner with other functions and business areas.
• Takes responsibility for end results of a team’s operational processing and activities.
• Escalate breaches of policies / procedure appropriately.
• Take responsibility for embedding new policies/ procedures adopted due to risk mitigation.
• Advise and influence decision making within own area of expertise.
• Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
• Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function.
• Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
• Make evaluative judgements based on the analysis of factual information, paying attention to detail.
• Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents.
• Guide and persuade team members and communicate complex / sensitive information.
• Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.