Sales Enablement Manager

As a Sales Enablement Manager, you will be supporting the Sales Enablement Team with the successful delivery of a programme of projects, change initiatives, and process improvement activity which support the delivery of the CRM strategy and any other sales enablement activity that is required. Lead the end to end process for building user stories and mapping the ‘go to’ journeys to ensure the best outcome for the end users, owning the library and ensuring all programmes fit within the defined user experience. Lead the development of the ESG insights working in collaboration with Group Sustainability to build a compelling set of insights. Uses reason and judgement to create something that works for UKC and can challenge the group thinking to do that.

To be successful in this role, you will have the following:

• Project Management skills are an essential skill for this role, ensuring they lead the required governance across the matrix for delivery
• Ability to identify new data sources and use them to drive business benefit
• Ability to assimilate multiple levels of data and information and identify key themes and opportunities.
• Uses initiative to understand / get to the root cause of the underlying issue – not just fix the immediate problem
• Strong decision making skills that will support and lead the strategic direction for process improvement in the business

Desirable skills include:

• Strong knowledge of Corporate Banking organisation and processes/products, good knowledge of Business Banking and Retail (and other areas where processes and services are provided to Corporate clients)
• Good knowledge of process improvement methodologies e.g. lean and strong knowledge of root cause analysis practices
• Strong and proven ability to flex their style to meet the needs / expectations of very different range of stakeholders/cultures within the organisation

You may be assessed on the key critical skills relevant for success in role such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills.

This role is based in London.

Purpose of the role

To support coverage to grow income for both new and existing customers by providing marketing leading tools, a world class learning & development programme as well as analytical support in terms of sales management tools to contribute to the overall success of UKC. 

Accountabilities

• Design, execution and embedding of an ongoing roadmap to provides market leading Tools for RDs and Coverage.
• Design, execution and embedding of an ongoing training plan to provide ‘World Class Learning’.
• Support the delivery of market leading client collateral to provide a competitive advantage to RDs.   .
• Collaboration with Product to develop market leading industry/segment focused products and multi product solutions and Develop and drive initiatives.
• Development of the data capability across UK Corporate to enable delivery of client insights to drive acquisitions and increase wallet share.
• Maximise the positive impact of UCRM and Salesforce as a tool for Corporate Banking.
• Implementation of agreed minimum standards and best practices across UK Corporate  and support this with sales management tools to drive overall success.

Assistant Vice President Expectations

• To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions.
• Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
• OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes.
• Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.
• Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda.
• Take ownership for managing risk and strengthening controls in relation to the work done.
• Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
• Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy.
• Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively.
• Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience.
• Influence or convince stakeholders to achieve outcomes.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.