Scrum Master

Join us as a Scrum Master within Global Payment Services - Portfolio Change Delivery.

As a Servant Leader, you will organise and facilitate Agile ceremonies, ensure your team follows Agile values and principles, remove obstacles, and enhance team collaboration and communication.  Your actions will enable your team to deliver high-quality software on time in an environment where there is zero-tolerance for failed changes.

It is an exciting time to join the Global Payments Services team, transforming the payments landscape and building-out our Digital Asset capabilities.

To be successful as a Scrum Master, you must have significant experience with;

• Planning & Execution - Organising and facilitating Agile Ceremonies, such as PI (Program Increment) Planning, ART Syncs, System Demos, and Inspect & Adapt sessions, ensuring they are productive and focused on delivering value.  You must be adept at ensuring the Kanban/Scrum board is continuously up-to-date and reflective of your development team’s progress.

• Stakeholder Management – You must be able to evidence the skills needed to secure effective stakeholder collaboration (e.g. business stakeholders, product teams), be able to build trust with stakeholders, and serve as the liaison to other product teams.

• Agile Values & Principles – You will be accountable for ensuring your team adheres to Agile Values, Principles, and practices.  You will build team cohesion and collaboration, instilling in your team a sense of identity and culture aligned to The Barclays Way. You will be able to effectively coach your development team in self-organisation and building of cross-functional skill sets.  You will encourage and support a culture of continuous improvement, including conducting retrospectives and implementing action plans to enhance processes and future outcomes.

Some other highly valued skills may include;

• Payments experience

You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills.

Location of the role is London.

Purpose of the role

Facilitates and supports Agile teams by ensuring they follow Scrum principles. To remove obstacles, enhance team collaboration, and ensure smooth communication, enabling the team to focus on delivering high-quality, iterative results.  Facilitate Scrum events, promote continuous improvement, and act as a bridge between the team and external stakeholders.

Accountabilities

• Facilitate Events: Facilitate events, as needed, and ensure that all events take place and are positive, productive, and kept within the timebox

• Support Iteration Execution: Ensure quality of ceremony artefacts and continuous customer value through iteration execution, maintain backlog refinement, and iterate on stakeholder feedback

• Optimize Flow: Identify and facilitate the removal of conflict impacting team flow, utilizing metrics to empower the team to communicate effectively, making all work visible

• Mitigate Risks: Identify and escalate risks to remove impediments and shield the Squad from interruptions

• Build High-Performing Teams: Foster and coach Agile Team attributes and continuous improvement, encourage stakeholder collaboration, deputise ‘in the moment leadership’, and drive high-performing team attributes

• Stakeholder Management: Facilitate stakeholder collaboration (e.g., business stakeholders, product teams, vendors) and build trust with stakeholders

• Governance and Reporting: Ensure data quality and provide representation at required governance forums, if applicable

Vice President Expectations

• To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures..
• If managing a team, they define jobs and responsibilities, planning for the department’s future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements..
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others..
• OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction.  They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions..
• Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment.
• Manage and mitigate risks through assessment, in support of the control and governance agenda.
• Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does.
• Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business.
• Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies.
• Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions.
• Adopt and include the outcomes of extensive research in problem solving processes.
• Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.