Special Customer Types Enhanced Due Diligence Manager

Join us as a Special Customer Types Enhanced Due Diligence Manager where you will be responsible for the Enhanced Due Diligence reviews of the UK Corporate Bank’s Special Customer Types (SCT), such as Non-Banking Payment Service Providers (“NB-PSPs”), Correspondent Banking Relationship Customers, e-Marketplaces, Internet Gambling Providers and Politically Exposed Person (PEP) or PEP Entity, as well as Embassies and Diplomatic Missions, Cannabis and Adult Entertainment Customers.

The team sits in the first line of defence but acts independently of the coverage teams they support. Responsibilities include undertaking Intelligence & Complex Reviews /EDD reviews for refresh and on-boarding of SCTs using internal and public source tools, information sought from the client through customer engagement (dedicated outreach) to understand the Financial Crime risk profile of the clients in keeping with the Bank’s regulatory requirements and risk appetite.

The team produce detailed and analytical EDD Memos and present their findings at the relevant High Risk Forums summarising reviews and provide recommendations to assist management in making decisions to on-board, retain or exit clients. The role holder is required to constantly engage with stakeholders from KYC, FinCrime and Coverage or other parts of the business to collect all the information about clients and relationships. The role holder is required to be able to work on their own using their initiative and knowledge and skills to produce a comprehensive report and recommendation. They must ensure their report will stand up to the scrutiny of the Corporate Banking High Risk Forum membership, Internal Audit and the Regulator who will review the output of their reviews and recommendations.

To be successful in this secondment role, the candidate must have:

• Experience in a corporate investigations or compliance role in a financial services, consulting or corporate environment or in the public sector.
• Previous experience of Financial Crime Compliance, Complex, Intelligence driven reviews and Enhanced Due Diligence is desirable.
• Mandatory experience working with NB-PSPs and correspondent banking clients (experience from smaller or SME-sized firms is perfectly acceptable).
• Working knowledge of reading and assessing transactional data.
• In-depth knowledge of UK Regulatory regime, AML/Sanctions/ABC/CTF risks and ability to analyse those in a commercial banking context.

Additional skills that will help you in this role are:

• Relevant AML/CTF or ABC qualifications i.e. ICA or ACAMs
• Familiar with Software systems such as Quantexa, Cyclops, Fortent
• Ability to present complex subject matters concisely and confidently at Forum meetings and engage with internal and external stakeholders often at Managing Director level

This role is based London with 3 anchor days in the office, alternative locations such as Birmingham or Northampton may be considered.

You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills.

Purpose of the role

To provide data-led expert oversight and check and challenge on business and compliance matters to evidence that the organisation is operating in a compliance with Barclays legal, regulatory and ethical responsibilities. 

Accountabilities

• Identification and assessment of compliance risks through thorough reviews of business activities, changes, processes, testing and systems to.
• Identification and investigation of potential market abuse, including but not limited to, Insider Dealing, Unlawful Disclosure, Market Manipulation or Anti-Competitive Conduct.
• Conduct investigation of compliance risk events or breaches. Oversight and check and challenge of corrective actions and preventative measures to avoid future occurrences.
• Implementation of compliance policies and procedures in line with regulatory requirements and ensuring that the bank’s internal policies are aligned with international standards, including jurisdictional requirements.
• Collaboration with 1LOD, other relevant Compliance teams and legal, and relevant risk management functions to facilitate a comprehensive approach to compliance and risk management.
• Identification, investigation and oversight of potential money laundering, terrorist financing or other financial crime.

Assistant Vice President Expectations

• To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions.
• Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
• OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes.
• Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.
• Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda.
• Take ownership for managing risk and strengthening controls in relation to the work done.
• Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
• Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy.
• Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively.
• Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience.
• Influence or convince stakeholders to achieve outcomes.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.