Relationship Director - Coverage Officer Italy

As part of our European growth strategy, the Private Bank is expanding its European Economic Area (EEA) coverage of Family Offices by opening up several offices in collaboration with the C&IB.  

The Private Bank Coverage Officer will act as a trusted advisor to local Family Offices, introducing them to our European Private Bankers, Product Experts and to the C&IB through our Strategic Solutions Group (SSG), forming an integrated client-facing team.  

Key Accountabilities 
The Private Bank Coverage Officer will be responsible for acquiring new Family Office clients and building effective trust-based relationships through high personal engagement and by understanding each client’s needs and aspirations. 

The role holder will research, create and follow up a target list for potential new business and identify priority customers using customer profitability to assess their present and potential contribution.  

Introduce Family Offices to our European Private Bankers, who will assess and address their financial needs and goals through offering suitable investment, banking and credit solutions. 

Work alongside the SSG Corporate Finance and Customised Solutions team to enable clients to meet the most complex financing needs and helps them seize exceptional investment opportunities through global access to capital markets. 

Identify and originate M&A, ECM and Specialised Finance opportunities including, but not limited to potential sell side for the IB or 3rd parties, Direct Investment activities, IPO/ pre-IPO opportunities, specialised leverage or derivative opportunities, provision of credit and credit based activities, including for Real Estate and other asset classes. 

Provide access to the Private Funds platform, which presents investment opportunities typically accessible only to institutional investors to help Family Offices diversify their portfolio which includes: 

Access to strategies that constitute core holdings in a Private Equity strategy such as; Fund of Funds, Global Buyout, Secondaries, Co-Investment, Direct Lending. 

Thematic satellite strategies to augment the core portfolio including Real Assets, Special Situations, Specialty Finance and Venture Capital. 

Access to a wide range of investment opportunities in the property sector. 

Ensure clients are managed in the most appropriate way, taking joint responsibility with the integrated Client Team for the end to end client experience and ensuring client satisfaction. 

Be recognised as an influential interface between the client and other parts of Barclays International. 

Develop effective working relationships with the local C&IB teams and embed the communication path with SSG. 

Engage with Barclays Europe in a way that will have a direct strategic influence and impact on business commercial performance. 

Person Specification 

The ideal candidate will have recent experience working as a senior Private Banker in the Italian Market facing off to UHNW and FO clients.

The individual will demonstrate excellent market exposure and multi-disciplined private banking expertise, particularly in servicing UHNW and Family Office clients. 

Ability to operate with a high degree of independence, managing a good number of competing priorities and directly facing off to stakeholders, including senior management without daily management oversight  

Excellent communication skills. 

Ability to effectively manage stakeholders and build relationships across different business areas, geographical regions and levels of seniority.  

Strong Private Equity and/or Real Estate Funds knowledge. 

Strong numerical and analytical skills. 

Highly organised with strong time management and planning skills. 

Language Skills: The successful candidate will be fluent in Italian & English

Purpose of the role

To establish and nurture profitable partnerships with both corporate and individual clients. It's the bridge between the bank's offerings and clients' needs, ensuring mutual benefit and long-term success. 

Accountabilities

• Management of client relationships to identify the clients financial goals, challenges, and risk tolerance to support the analysis of data obtained from various sources, including the investment portfolio and cash flow, to identify trends, insights, areas for improvement and additional services to support client needs.
• Research and understanding of the client's industry trends, regulatory landscape, and competitive environment to inform strategic recommendations.
• Design of customised solutions that address the client's specific needs and objectives, incorporating a range of products and services from the bank's portfolio.
• Communication of the value proposition of proposed solutions, justification of recommendations, and negotiation of terms that are beneficial for both the client and the bank.
• Provision of guidance to clients to support their financial decisions, offering expert investment advice, risk management and wealth management strategies support, and updates on market trends to ensure a positive and continuous relationship.
• Assessment of financial, legal, and operational risks associated with client relationships, and implementation of measures to minimise potential losses.
• Documentation of all client interactions, transactions, and agreements to ensure transparency and auditability, and communicate findings effectively to support product development, service offerings, and the overall bank strategy.
• Monitoring of client satisfaction, revenue generated, and other relevant metrics to evaluate the effectiveness of relationship management efforts.

Director Expectations

• To manage a business function, providing significant input to function wide strategic initiatives. Contribute to and influence policy and procedures for the function and plan, manage and consult on multiple complex and critical strategic projects, which may be business wide..
• They manage the direction of a large team or sub-function, leading other people managers and embedding a performance culture aligned to the values of the business. Or for an individual contributor, they lead organisation wide projects and act as deep technical expert and thought leader, identifying new ways of working and collaborating cross functionally. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions..
• Provide expert advice to senior functional management and committees to influence decisions made outside of own function, offering significant input to function wide strategic initiatives.
• Manage, coordinate and enable resourcing, budgeting and policy creation for a significant sub-function.
• Escalates breaches of policies / procedure appropriately.
• Foster and guide compliance, ensure regulations are observed that relevant processes in place to facilitate adherence.
• Focus on the external environment, regulators, or advocacy groups to both monitor and influence on behalf of Barclays, when appropriate.
• Demonstrate extensive knowledge of how the function integrates with the business division / Group to achieve the overall business objectives.
• Maintain broad and comprehensive knowledge of industry theories and practices within own discipline alongside up-to-date relevant sector / functional knowledge, and insight into external market developments / initiatives.
• Use interpretative thinking and advanced analytical skills to solve problems and design solutions in often complex/ sensitive situations.
• Exercise management authority to make significant decisions and certain strategic decisions or recommendations within own area.
• Negotiate with and influence stakeholders at a senior level both internally and externally.
• Act as principal contact point for key clients and counterparts in other functions/ businesses divisions.
• Mandated as a spokesperson for the function and business division.

All Senior Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.