PBWM Controls Oversight COO

Join us as PBWM Controls Oversight COO at Barclays, where you will support the Private Bank & Wealth Management business by providing strong controls oversight and governance. Apply sound judgment to balance risk versus business interests while ensuring compliance with all relevant policies and standards. Partner with and influence senior management across PBWM and key control functions. Work closely with Risk, Compliance, Internal Audit, Fraud, and Legal teams to ensure effective control coverage. Identify, assess, and help mitigate operational risks in line with Barclays’ frameworks. Use data-driven insights to highlight control gaps, emerging risks, and improvement opportunities.

To be successful in this role, you should:

• Demonstrate the ability to influence and engage effectively at senior management levels.

• Apply judgment confidently in complex risk and control scenarios.

• Exhibit a strong risk management mindset with a clear understanding of business priorities.

Essential Skills / Basic Qualifications:

• Knowledge of Enterprise Risk Management Framework (ERMF), Operational Risk Framework (ORF), and Barclays Control Framework (BCF).

• Experience working in or alongside a Controls, Risk, or Oversight role or team.

• Strong written and verbal communication skills, with the ability to present credibly to senior stakeholders.

• Advanced Excel skills, including managing large datasets, pivots, formulas, and VLOOKUPs.

Desirable Skills / Preferred Qualifications:

• Experience engaging with multiple stakeholders across Internal Audit, Risk, Compliance, Fraud, and Legal.

• Ability to provide thought leadership through insight, analysis, and use of external knowledge.

• Extensive working knowledge of operational risk and control processes and their application across functions.

You may be assessed on the key critical skills relevant for success in role, such as:

• Senior stakeholder management and influencing capability.

• Risk judgment and governance orientation.

• Analytical thinking and use of data for control decision-making.

• Communication clarity and professionalism.

Job location is Mumbai.

Purpose of the role

To assess the integrity and effectiveness of the banks internal control framework to support the mitigation of risk and protection of the banks operational, financial, and reputational risk.  

Accountabilities

• Knowledge of business areas, products, processes and platforms to be able to assess risk
• Collaboration with various stakeholders across the bank and business units to improve overall control effectiveness through detailed documentation of control assessments, procedures, and findings.
• Identification and investigation of potential weaknesses and issues within internal controls to promote continuous improvement and risk mitigation aligned to the bank’s control framework, prioritised by its severity to disrupt bank operations.
• Development of reports to communicate key findings from risk assessment including control weaknesses and recommendations to control owners, senior management, and other stakeholders.
• Execution of reviews to determine the effectiveness of the bank's internal controls framework aligned to established and evolving policies, regulation, and best practice.
• Implementation of adherence to the Barclays Controls Framework and set appropriate methodology of assessing controls against the Controls Framework.

Assistant Vice President Expectations

• To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions.
• Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
• OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes.
• Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.
• Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda.
• Take ownership for managing risk and strengthening controls in relation to the work done.
• Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
• Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy.
• Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively.
• Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience.
• Influence or convince stakeholders to achieve outcomes.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.