What will you be doing?

Barclays Services Corp. seeks AVP Trade Floor Support (TFS) in New York, New York (multiple positions available):

1.           Provide seamless end-to-end support service for front office users to help drive the effectiveness and commercial strength of the Trading franchise.

2.           Monitor communication, escalation and management of major crisis and technology incidents impacting front office.

3.           Investigate trader related issues to provide swift solutions or ad hoc tactical fixes, whilst also engaging with application owners to provide effective problem management and rapid

strategic resolutions.

4.           Provide advisory services to the trading desk and support teams for functional use cases and configuration of trading systems while engaging with Front Office management teams to

ensure proactive management of SLA’s capacity and performance.

5.           Engage in projects or initiatives that will help drive improvements to the business.

6.           Log and track incidents and issues following the ITIL standards and track outstanding issues and work with the appropriate parties to achieve resolution and prevent reoccurrence.

7.           Engage with application owners and development team to review planned changes that may impact application functionality or availability to from office users.

Where will you be working?

You will be working at our New York, New York location at 745 Seventh Avenue. This 37-story office tower is located in Times Square in the heart of Manhattan and features a cafeteria, fitness center and state-of-the-art LED signage on the façade of the building. The building is easily accessible to Restaurants, Shops and Public Transportation. Interested and want to know more about Barclays? Visit home.barclays/who-we-are/ for more details.

Salary / Rate Minimum/yr: $155,542 per year

Salary / Rate Maximum/yr: $178,000 per year

The minimum and maximum salary/rate information above include only base salary or base hourly rate. It does not include any other type of compensation or benefits that may be available.

This position is eligible for incentives pursuant to Barclays Employee Referral Program.

Purpose of the role

To provide administrative, analytical, and operational support to traders, enabling them to focus on their core responsibilities such as the analysis of markets, execution of trades, and management of risk.  

Accountabilities

• Receive, validate, and process orders from traders, ensuring accuracy and adherence to trading guidelines, and monitoring of order status to communicate updates to traders and counterparties.
• Diagnosis, troubleshooting, and resolution of trading platform issues, connectivity problems, and application errors. Work collaboratively with IT teams to address complex technical issues.
• Support to traders in monitoring and management of market risk, credit risk, and operational risk including the preparation and maintenance of reports on trading risk exposure and compliance with regulatory requirements.
• Management of the bank's trading calendar, ensuring that traders are aware of upcoming market events, economic data releases, and regulatory changes.
• Market research and analysis to identify potential trading opportunities and support traders' trading strategies, and preparation of market reports and presentations for traders and senior colleagues.
• Due diligence on counterparties and verify their trading credentials, and monitoring of trading activity for any potential compliance breaches or suspicious transactions.

Assistant Vice President Expectations

• To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions.
• Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
• OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes.
• Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.
• Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda.
• Take ownership for managing risk and strengthening controls in relation to the work done.
• Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
• Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy.
• Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively.
• Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience.
• Influence or convince stakeholders to achieve outcomes.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.