Trade Floor Application Support, AVP

What will you be doing?

Barclays Services Corp. seeks Trade Floor Application Support, AVP in New York, New York (multiple positions available):

• Support securitized products front office on the trade execution, workflow, and regulatory reporting activities.

• Support the Securitized Trading business that requires knowledge of Loans, Mortgages, and other debt instruments

• Provide frontline support and useful resources to departments and colleagues across the bank with everyday IT problems, issues and requests.

• Provide high-quality support and problem-solving capabilities through various communication channels to resolve specific technology issues related to products and applications, ensuring that the relevant stakeholders are updated on progress.

• Develop reports and dashboards to visualize and communicate key findings and recommendations for improvement to team leads and relevant stakeholders.

• Work with the Credit, Securitized Products, and Municipal Trading and Sales businesses to identify, log, prioritize, resolve, and escalate issues (where required) to peripheral teams.

• Perform complex technical and quantitative analysis of support issues and business requests to identify efficient solutions to improve system stability and reliability.

• Manage user requests including software installation, access provisioning and equipment troubleshooting.

Salary / Rate Minimum/yr: $129,000 per year

Salary / Rate Maximum/yr: $170,000 per year

The minimum and maximum salary/rate information above include only base salary or base hourly rate. It does not include any other type of compensation or benefits that may be available.

This position is eligible for incentives pursuant to Barclays Employee Referral Program.

Purpose of the role

To provide administrative, analytical, and operational support to traders, enabling them to focus on their core responsibilities such as the analysis of markets, execution of trades, and management of risk.  

Accountabilities

• Receive, validate, and process orders from traders, ensuring accuracy and adherence to trading guidelines, and monitoring of order status to communicate updates to traders and counterparties.
• Diagnosis, troubleshooting, and resolution of trading platform issues, connectivity problems, and application errors. Work collaboratively with IT teams to address complex technical issues.
• Support to traders in monitoring and management of market risk, credit risk, and operational risk including the preparation and maintenance of reports on trading risk exposure and compliance with regulatory requirements.
• Management of the bank's trading calendar, ensuring that traders are aware of upcoming market events, economic data releases, and regulatory changes.
• Market research and analysis to identify potential trading opportunities and support traders' trading strategies, and preparation of market reports and presentations for traders and senior colleagues.
• Due diligence on counterparties and verify their trading credentials, and monitoring of trading activity for any potential compliance breaches or suspicious transactions.

Assistant Vice President Expectations

• To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions.
• Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
• OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes.
• Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.
• Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda.
• Take ownership for managing risk and strengthening controls in relation to the work done.
• Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
• Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy.
• Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively.
• Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience.
• Influence or convince stakeholders to achieve outcomes.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.