Director Change/Strategy

Overall purpose of role

The candidate is expected to work in a high intensity, result oriented team environment as the Change and Strategy partner for UK Corporate Operations. Role holder is expected to lead change agendas with a wider outreach spanning across c1,500 colleagues in UKC Ops in India. Candidate will be based out of Noida. The candidate is expected to effectively partner with global counterparts to facilitate organization change, ensuring smooth transitions and employee adoption, aligning all with strategic goals. This is a people manager role and the candidate is expected to show initiative, consistently deliver excellence and help develop colleagues. This role provides the opportunity to develop as a leader and to make a strong immediate contribution for applicants who are proactive, tenacious and eager to showcase their capabilities in senior management. The candidate must possess a high degree of self-motivation and energy, the ability to drive for results, and a track record of setting and achieving goals and meeting deadlines

Key Accountabilities: The accountabilities of this role will cover multiple areas including, but not limited to:

• Workforce planning, demand forecasting and budgeting, cost saves
• Maintain rigor around hiring controls, early career demand, inrole promotion, diversity, attrition
• Business contingency planning, location strategy, succession planning, restacking, hybrid ways of work initiatives
• Monitoring, tracking, collating, reviewing and reporting key metrics to enable adherence to target
• Governance on basics such as mandatory training, mandatory block leaves, time in office etc
• Enable leadership decision making with strategic insight, findings and recommendations, with appropriate metrics on an adhoc and periodic basis
• Actively partner and collaborate with senior leadership, global partners and project managers across UKC in the execution of defined plans
• Identify and escalate any blockers and facilitate multi-stakeholder buy-in, taking all stakeholders forward in the journey
• Ensure change management is completed in a controlled and robust manner, with rigorous check-and-challenge
• Act as the senior contact and escalation point for all on change initiatives and governance exercises
• Enable leadership message dissemination and timely cascade of important information to the wider colleague groups
• Engage with global leadership and strategy team in UK Corporate COO to drive the change agenda and landing of key messages in the India Organisation to align to the global priorities
• Ability to retain, obtain and grow talent. The candidate will set and maintain active performance management standards across the team, communicating to and inspiring colleagues to be commercially minded, achieve goals and expectations, measure them frequently and honestly to ensure growth and support early identification and intervention where required

Director Expectations [Generic D expectations – common to all]

• To manage a business function, providing significant input to function wide strategic initiatives. Contribute to and influence policy and procedures for the function and plan, manage and consult on multiple complex and critical strategic projects, which may be business wide..
• They manage the direction of a large team or sub-function, leading other people managers and embedding a performance culture aligned to the values of the business. Or for an individual contributor, they lead organisation wide projects and act as deep technical expert and thought leader, identifying new ways of working and collaborating cross functionally. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions..
• Provide expert advice to senior functional management and committees to influence decisions made outside of own function, offering significant input to function wide strategic initiatives.
• Manage, coordinate and enable resourcing, budgeting and policy creation for a significant sub-function.
• Escalates breaches of policies / procedure appropriately.
• Foster and guide compliance, ensure regulations are observed that relevant processes in place to facilitate adherence.
• Focus on the external environment, regulators, or advocacy groups to both monitor and influence on behalf of Barclays, when appropriate.
• Demonstrate extensive knowledge of how the function integrates with the business division / Group to achieve the overall business objectives.
• Maintain broad and comprehensive knowledge of industry theories and practices within own discipline alongside up-to-date relevant sector / functional knowledge, and insight into external market developments / initiatives.
• Use interpretative thinking and advanced analytical skills to solve problems and design solutions in often complex/ sensitive situations.
• Exercise management authority to make significant decisions and certain strategic decisions or recommendations within own area.
• Negotiate with and influence stakeholders at a senior level both internally and externally.
• Act as principal contact point for key clients and counterparts in other functions/ businesses divisions.
• Mandated as a spokesperson for the function and business division.

All Senior Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Purpose of the role

To enable the success of the business and assist senior leaders navigate complex challenges, make informed decisions, and achieve their goals

Accountabilities

• Collaboration with business and senior leadership to develop and implement business strategies that align with organizational goals and regulatory requirements.
• Liaison between different business units and functions, fostering communication and collaboration.
• Management and coordination of strategic initiatives, projects, and change management efforts to optimize business processes and strengthen the control environment.
• Improvement of operational efficiency within the organisation including the identification of areas for improvement, streamlining of processes, and implementation of best practices to enhance productivity and effectiveness.
• Development of performance reporting for key metrics that reinforce the strategic objectives of the division and support the external commitments made. Involvement in aspects of financial analysis and budget management, including assistance in financial planning, forecasting, and monitoring of financial performance against targets.
• Support to business heads in partnership with HR on hiring, workforce planning, joiner/mover/leaver actions.

Director Expectations

• To manage a business function, providing significant input to function wide strategic initiatives. Contribute to and influence policy and procedures for the function and plan, manage and consult on multiple complex and critical strategic projects, which may be business wide..
• They manage the direction of a large team or sub-function, leading other people managers and embedding a performance culture aligned to the values of the business. Or for an individual contributor, they lead organisation wide projects and act as deep technical expert and thought leader, identifying new ways of working and collaborating cross functionally. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions..
• Provide expert advice to senior functional management and committees to influence decisions made outside of own function, offering significant input to function wide strategic initiatives.
• Manage, coordinate and enable resourcing, budgeting and policy creation for a significant sub-function.
• Escalates breaches of policies / procedure appropriately.
• Foster and guide compliance, ensure regulations are observed that relevant processes in place to facilitate adherence.
• Focus on the external environment, regulators, or advocacy groups to both monitor and influence on behalf of Barclays, when appropriate.
• Demonstrate extensive knowledge of how the function integrates with the business division / Group to achieve the overall business objectives.
• Maintain broad and comprehensive knowledge of industry theories and practices within own discipline alongside up-to-date relevant sector / functional knowledge, and insight into external market developments / initiatives.
• Use interpretative thinking and advanced analytical skills to solve problems and design solutions in often complex/ sensitive situations.
• Exercise management authority to make significant decisions and certain strategic decisions or recommendations within own area.
• Negotiate with and influence stakeholders at a senior level both internally and externally.
• Act as principal contact point for key clients and counterparts in other functions/ businesses divisions.
• Mandated as a spokesperson for the function and business division.

All Senior Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.