FCS COO Reporting Analyst

The role holder will be responsible to act as the conduit between FCS and teams to provide support and seamless reporting across the operation. To support the delivery of FCS related tasks, ensuring compliance with existing Sanctions policies and work practices. 

Key critical skills required for this role include:

• Supporting the operation with regular and ad hoc reporting and MI displaying very strong Excel skills 
• Supporting with the creating of engaging visuals for presentations and infographics using PowerPoint 
• Analysing data and present in readable, easily understandable format  
• Supporting the creation of communications and supporting materials 
• Reporting on internal communications effectiveness and make suggestions for key strategies and campaigns  
• Adapting engagement strategies through the use of continuous improvement  
• Facilitating Town Halls on behalf of FCS and co-ordinate the gathering of content and materials 
• Using interactive engagement tools such as “Vevox” for the creation of internal surveys and question and answer sessions 
• Liaising with the supporting functions to understand their engagement strategies and assist with implementing a standardised approach 
• Supporting the updating of SharePoint with relevant content, including Power Automate Automation 
• Tracking and challenging mandatory training completion  
• Responsible for executing effective stakeholder management at senior levels 
• Working as an integrated member of the strategy and oversight team 
• Working with assigned Clusters/Functions to develop, manage and deliver the appropriate level of communications for specific projects 
• Support of COO Business Projects as Overtime, Hiring, Cost saving initiatives etc. 

You may be assessed on key essential skills relevant to succeed in role, such as risk and controls, change and transformation, business acumen, strategic thinking, and digital technology, as well as job-specific technical skills.

This role is based out of Noida.

Purpose of the role

To develop, track and analyse operational metrics through trend analysis and client insights, and translate outcomes to support with data driven decisions. 

Accountabilities

• Collaboration with teams across the bank to align and integrate analytics and reporting processes, including COO and Group functions to share data.
• Development and monitoring of operational metrics, reports and dashboards to track KPIs for banking operations.
• Identification of industry trends and developments to implement best practice in analytics and reporting procedures, and controls to mitigate risks and maintain efficient operations.
• Participation in projects and initiatives to improve analytics and reporting efficiency and effectiveness.
• Development of reports and presentations on translated data and communicate findings to internal senior stakeholders.
• Execution of automated trend analysis and client insights, standing good vs bad data, to identify trends, patterns and insights that can inform decision making and process improvements with human feedback.
• Identification of areas for improvement and providing recommendations for change in analytics and reporting processes.

Analyst Expectations

• To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement.
• Requires in-depth technical knowledge and experience in their assigned area of expertise
• Thorough understanding of the underlying principles and concepts within the area of expertise
• They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources.
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
• OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate.
• Will have an impact on the work of related teams within the area.
• Partner with other functions and business areas.
• Takes responsibility for end results of a team’s operational processing and activities.
• Escalate breaches of policies / procedure appropriately.
• Take responsibility for embedding new policies/ procedures adopted due to risk mitigation.
• Advise and influence decision making within own area of expertise.
• Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
• Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function.
• Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
• Make evaluative judgements based on the analysis of factual information, paying attention to detail.
• Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents.
• Guide and persuade team members and communicate complex / sensitive information.
• Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.