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Date live: Jun. 12, 2025

Business Area: India COO Customer Care BUK

Area of Expertise: Banking Operations

Reference Code: JR-0000054495

Contract: Permanent

Embark on a transformative journey as VP CSF Controls, where you'll deliver on controls activities including Risk and Control Self-Assessment (RCSA), Control Governance, Control Assurances, EUDA, Issues and Risk Events management per the group policies and standards. You'll also be involved in evaluating processes to identify design and operational control weaknesses and drive remedial actions for improving the control environment. You’re expected to have risk management expertise across Product, Process, Service and Control landscape. Your role will be responsible for ensuring Enterprise Risk management frameworks are implemented and managed effectively.

To be successful in this role, you'll need experience in:

  • Operational Risk management in Banking and Data analytics in Risk management.

  • Undertaking thematic/targeted reviews requiring specialist knowledge in line with business risk profile/priorities.

  • Establishing and delivering on risk management processes, read across of external risk events and regulatory matters.

  • Organizing and leading Control governance forums.

  • Providing Control SME input to ensure complete processes are appropriately designed and fit for purpose, including Business and regulatory changes.

  • Managing the execution of Risk & Controls Self-assessment process and escalations related to Risk Events, Issues & EUDAs.

  • Performing analysis of historic events and external events and aid in driving proactive risk management culture.

You may also require some soft skills such as:

  • Extensive experience in senior stakeholder management, ability to communicate internal control concepts clearly in a business context.

  • Ability to manage reporting lines and relationships across multiple disciplines.

  • Evaluating complex scenarios/business cases in a logical and systematic way.

  • Identifying options based on extensive research, including facts, meaningful assumptions, resources, potential risks, constraints, and organizational values, to propose a clear and considered course of action.

  • Developing direct reports’ skills and performance through training & monitoring their performance to ensure they meet required standards of conduct and performance and providing feedback on areas for improvement.

You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills.

This role is based in our Noida office.

Purpose of the role

To monitor quality standards and policies and support the implementation of these across all operational processes. To collaborate with control owners to execution Risk Control Self Assessments (RSCA) that measure the effectiveness of controls. 

Accountabilities

  • Identification of regulatory trends and industry developments that may impact the banks operations.
  • Support the implementation of quality standards and policies by collaborating across all operational teams and processes.
  • Development of reports and presentations on control performance and communicate findings to internal senior stakeholders.
  • Participation in projects and initiatives aimed to improve control efficiency and effectiveness.
  • Collaboration with Control Owners to develop and manage RCSA to monitor design effectiveness, appropriateness of controls, compliance to regulatory requirements and identify areas for improvement.
  • Support operational teams with the formal escalation and management of incidents, departmental procedures, record management and controls testing.

Vice President Expectations

  • To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures..
  • If managing a team, they define jobs and responsibilities, planning for the department’s future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements..
  • If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others..
  • OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions..
  • Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment.
  • Manage and mitigate risks through assessment, in support of the control and governance agenda.
  • Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does.
  • Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business.
  • Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies.
  • Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions.
  • Adopt and include the outcomes of extensive research in problem solving processes.
  • Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

More about working at Barclays