Lending Ops Analyst

Step into the role of Lending Ops Analyst where role is responsible for proactively managing a portfolio of lending cases providing ‘best in class’ post sanction security documentations and processing, maintenance support primarily to Credit Managers and Case Managers and Relationship Directors/Relationship Managers (RDs/MDs) with varying client base coupled with simple and complex group structures underpinning lending & Collateral requirements. 

Additionally contribute towards operation readiness with Ops changes due to project like UKCLOP and Mersey in form of training, creating SOP, etc. 

You may be assessed on key critical skills relevant for success in role such as:

• Responsible to ensure teams' adherence to SLA and quality along with very high degree of engagement with multiple stakeholders, such as coverage heads, legal, etc.

• Working with functional heads to ensure operational readiness of UKCB Ops. Drive a communication strategy allowing UKCB lending Ops leadership to communicate strategic priorities stakeholder.

•  Work closely with the Leadership to understand the volumes and margins, analysing the trends and changes to market conditions. Helping to shape forecasts and business initiatives to drive efficiency

• Develop a comprehensive understanding of end to end lending processes.

• Taking ownership and providing oversight for a number of strategically important ad hoc initiatives/projects. 

• Support continuous improvement of the operational process and the development of Best Practice. Suggesting ideas to improve systems and processes where necessary and evaluate the benefits and risks of such proposals

• Ensuring all activities & duties are carried out in full compliance with regulatory requirements, Enterprise wide risk management framework & internal policies

Desirable skills sets:

• Detailed understanding of the end to end lending process and its component functions e.g. Client, Relationship point, Credit, Post sanction fulfilment etc.

• prior experience of Test Scripts, UAT, regression, Documentation, Training Guides, SOP updates

• prior experience of project management and process changes. 

• preferably a qualified MBA with minimum 8-10 years of experience

• Excellent verbal & written communication & relationship skills. Good influencing and negotiation skills and excellent communication and interpersonal skills

• Must be able to demonstrate and provide examples of strategic and analysis ability

• Strong ability to adopt a flexible approach to work and coping with high variability of work

• Proven ability to build, manage and sustain strong professional relationships with senior stakeholders

• Excellent excel and Powerpoint skills, with the ability to storyboard and produce best in class presentations  

• Ability to drive the team’s agenda in large forums spread across various locations

You may be assessed on key essential skills relevant to succeed in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital technology, as well as job-specific technical skills.

This role is based out of Noida.

Purpose of the role

To support Wholesale Lending with day-to-day processing, reviewing, reporting, trading and issue resolution. 

Accountabilities

• Support with day-to-day Wholesale Lending initiatives including processing, reviewing, reporting, trading and issue resolution through lending technical expertise.
• Monitoring the bank’s lending operations to ensure that they are conducted in an efficient and effective manner and comply with relevant regulatory requirements.
• Collaboration with teams across the bank to align and integrate Wholesale Lending processes.
• Identification of areas for improvement and providing recommendations for change in Wholesale Lending processes.
• Development and implementation of Wholesale Lending procedures and controls to mitigate risks and maintain operational efficiency.
• Development of reports and presentations on Wholesale Lending performance and communicate findings to internal senior stakeholders.
• Identification of industry trends and developments to implement best practice in Wholesale Lending Services.
• Participation in projects and initiatives to improve Wholesale Lending efficiency and effectiveness.

Assistant Vice President Expectations

• To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions.
• Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
• OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes.
• Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.
• Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda.
• Take ownership for managing risk and strengthening controls in relation to the work done.
• Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
• Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy.
• Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively.
• Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience.
• Influence or convince stakeholders to achieve outcomes.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.