ASST Fraud Strategy Manager

Join us as a ASST Fraud Strategy Manager here at Barclays where you will help shape the future of banking by supporting Fraud engagement on business change, ranging from small change to large-scale strategic projects. You will lead or assist with strategy-led projects, triage new business support requests and contribute to risk and impact assessments. This position requires balancing multiple levels of change within Fraud, ensuring risk management and alignment with organisational objectives.

To be successful as a ASST Fraud Strategy Manager, you should have:

• Experience working in or closely with a Fraud area.
• Ability to analyse and manipulate large quantities of data in order to inform risk decisions, impact assessments.
• An understanding of credit portfolio and existing fraud tools / fraud tools used in industry.
• Excellent communication skills, both written and verbal, in order to articulate issues and recommendations to a varied stakeholder audience.

Some other highly valued skills may include:

• A keen eye for detail to identify gaps or risks in a project plan or change.
• Understanding of business change processes (Agile).
• Understand impact of policy changes on large customer base in order to assess the level of complexity for company, colleagues and customers.
• Good negotiation and diplomacy skills are required, to articulate to stakeholders the fraud risks associated with a change how controls – tactical or strategic – can mitigate risk and benefit the customer, colleague and company.
• Ability to think both strategically and tactically in order to find alternative solutions to problems to quickly resolve fraud issues.

You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills.

This role can be based in Northampton.

Purpose of the role

To support the Risk Function in delivering it’s objective of safeguarding the bank's financial and operational stability by proactively identifying, assessing, mitigating, and monitoring risks across various business units and activities.

Accountabilities

• Development of strategic direction for risk, including the implementation of up-to-date methodologies and processes.
• Management of the risk department, including oversight of risk colleagues and their performance, implementation of risk priorities and objectives, oversight of department efficiency and effectiveness.
• Relationship management of risk stakeholders, including identifying relevant stakeholders, and maintenance of the quality of external third-party services.
• Adherence to the Risk policy, standards and frameworks, and maintaining a robust control environment.

Analyst Expectations

• To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement.
• Requires in-depth technical knowledge and experience in their assigned area of expertise
• Thorough understanding of the underlying principles and concepts within the area of expertise
• They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources.
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
• OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate.
• Will have an impact on the work of related teams within the area.
• Partner with other functions and business areas.
• Takes responsibility for end results of a team’s operational processing and activities.
• Escalate breaches of policies / procedure appropriately.
• Take responsibility for embedding new policies/ procedures adopted due to risk mitigation.
• Advise and influence decision making within own area of expertise.
• Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
• Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function.
• Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
• Make evaluative judgements based on the analysis of factual information, paying attention to detail.
• Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents.
• Guide and persuade team members and communicate complex / sensitive information.
• Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.