Payroll Processor with French

In this role, you will manage payroll activities for allocated countries, ensuring timely and accurate delivery. You will handle customer complaints, investigate risk events, and support HR Operations teams to complete tasks within SLA. Establishing relationships with key stakeholders, you will provide service updates and insights. Your responsibilities include managing payroll quality and compliance, handling changes to payroll systems, and ensuring accurate monthly payroll submissions. You will also manage audits, update the MY HR portal, and ensure timely screening processes.

Additionally, you will support ad-hoc HR projects, handle customer queries, and identify continuous improvement opportunities. You will produce documentation related to time management and monthly sign-offs, review and validate changes to employees’ pay, and manage the process to recover monies and benefits from employees who have left or been overpaid. Ensuring payroll controls and checks are completed on time, you will follow governance routines and perform timely reconciliations. Identifying continuous improvement opportunities and cooperating with third-party service providers are key aspects of your responsibilities.

To be successful as a Payroll Specialist with French, you should have experience with:

•    French communication skills are essential.
•    3-5 years demonstrable France payroll experience is essential.
•    Ability to handle colleague calls and respond to complex payroll queries.
•    Ability to work under pressure, and in accordance with payroll deadlines. 
•    Prioritise work and be self-disciplined and motivated to succeed. 
•    Communication skills, with the ability to communicate to people at all levels both written and verbal.
•    Close attention to detail and accuracy while working under pressure.
•    Experience supporting HR back-office applications.

Some other highly valued skills may include:

•    Experience in using Workday and Servicenow.
•    Experience leading HR operations processes.
•    Understanding of finance processes linked to payroll operations.

You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills.

This role is located from our Northampton office.

Purpose of the role

To manage payroll functions, including calculating employee pay, withholding taxes, and any other deductions, as well as maintaining accurate payroll records for the business. 

Accountabilities

• Processing of payroll for hourly, salaried, and commissioned employees, calculating tax and other contributions, withholding, and paying out as appropriate.
• Employee payroll record administration and troubleshooting.
• Guidance and support to employees on all payroll matters, including queries related to calculations of salaries and wages, overtime, bonuses, and commissions.
• Compliance related statutory filings including the management of the reply to Government institution notices related to all Statutory obligations.
• Payroll statutory reporting and filing including liaison with relevant local tax authorities.

Analyst Expectations

• To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement.
• Requires in-depth technical knowledge and experience in their assigned area of expertise
• Thorough understanding of the underlying principles and concepts within the area of expertise
• They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources.
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
• OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate.
• Will have an impact on the work of related teams within the area.
• Partner with other functions and business areas.
• Takes responsibility for end results of a team’s operational processing and activities.
• Escalate breaches of policies / procedure appropriately.
• Take responsibility for embedding new policies/ procedures adopted due to risk mitigation.
• Advise and influence decision making within own area of expertise.
• Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
• Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function.
• Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
• Make evaluative judgements based on the analysis of factual information, paying attention to detail.
• Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents.
• Guide and persuade team members and communicate complex / sensitive information.
• Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.