Portfolio Support Analyst

Join us as a Discretionary Portfolio Management (DPM) team is central to delivering a great experience for clients by providing first class service.  DPM team members act as stewards for our clients and our business – operating both with fiduciary responsibility and a desire to build lasting Discretionary relationships.

The role holder will work with Discretionary Portfolio Managers and with relationship management colleagues to deliver world class client service.  The role holder will support the Head of Jersey Discretionary Portfolio Management and Portfolio Managers at implementing the Investment Process and interfacing with key stakeholders.

Essential Skills/Basic Qualifications:

In particular, the following will be important for the role:

• Ability to operate under pressure and to tight deadlines

• Goal-orientated with capability to think independently and solve complicated problems

• Willingness to learn and attention to detail is a vital

• The candidate will have to demonstrate good communication skills in order to deal with a variety of stakeholders

• A team player with a resilient personality

Key Accountabilities

The role holder will be responsible for

• Becoming a business champion for the Jersey Discretionary team ensuring stakeholders see them as a go-to person within the business for portfolio support

• Maintain investment mandates and application of investment guidelines, including assisting portfolio managers with order creation ensuring portfolios remain within guidelines and risk tolerance

• Opening new portfolios using the portfolio opening tool, in line with the Investment Management Mandate, ensuring discounting process is adhered, discounts are correctly approved and the portfolios are updated to reflect new agreed fee rates.

• Taking responsibility for certain administrative tasks and business-related projects

• Ad-hoc administrative tasks including investment meeting or governance meeting minutes, on-going review of manual processes, considering risks and recommending potential solutions within support team

• Ensuring that client deadlines, internally agreed key performance indicators, service standards and client reporting requirements are met

• Undertake daily oversight checking including batch reports, in-flows and debit balances

Jersey

Purpose of the role

To manage the client portfolio to the firms model portfolio, minimizing risk, and ensure the portfolio reflects the intended position.  Ensure all client cash flows additions or withdrawals and any change in portfolio strategy are implemented with minimal impact on the client. 

Accountabilities

• Maintenance of investment mandates and application of investment guidelines, including Charles River Workbench rule creation and Maintenance.
• Maintenance and updating of model portfolios and PIU and communication on a timely basis of PIU changes.
• Ad-hoc task administration, including on-going review of manual processes, considering risks and recommending potential solutions within support team.
• Main point of contact for third party custody onboarding and ad hoc queries internally and externally.
• Ensuring that client deadlines, internally agreed key performance indicators, service standards and client reporting requirements are met.
• Undertaking daily oversight checks including Batch reports, debit balances, CASS requirements, and daily bargain reports.
• Opening new portfolios using the portfolio opening tool, in line with the Investment Management Mandate, ensuring Adherence to the portfolio discounting process and that discounts are correctly approved, and the portfolios are updated to reflect new agreed fee rates.
• Running month end and ad-hoc analytical reports for a variety of investment strategies.
• Taking responsibility for certain administrative tasks and business-related projects.
• Assisting with the preparation of pitches to prospective clients across different strategies and with the production of technical materials for internal/external presentations.
• Ownership of the intranet pages, ensuring documentation is maintained and up to date.
• Building of relationships and acting as an ambassador for the discretionary business when liaising with ServCo for administration queries.

Analyst Expectations

• To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement.
• Requires in-depth technical knowledge and experience in their assigned area of expertise
• Thorough understanding of the underlying principles and concepts within the area of expertise
• They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources.
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
• OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate.
• Will have an impact on the work of related teams within the area.
• Partner with other functions and business areas.
• Takes responsibility for end results of a team’s operational processing and activities.
• Escalate breaches of policies / procedure appropriately.
• Take responsibility for embedding new policies/ procedures adopted due to risk mitigation.
• Advise and influence decision making within own area of expertise.
• Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
• Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function.
• Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
• Make evaluative judgements based on the analysis of factual information, paying attention to detail.
• Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents.
• Guide and persuade team members and communicate complex / sensitive information.
• Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.