Senior Card Scheme Control & Compliance

Join Barclays as a Senior Card Scheme Control & Compliance, where you’ll become part of a pivotal team within Barclays. The Global Payment Networks (GPN) team works alongside key units across Barclays and is responsible for managing interactions with global payment networks such as Visa, Mastercard, American Express, Diners, JCB, and China UnionPay. As part of the team, you will have the opportunity to shape Barclays’ relationships with these payment networks and will take responsibility for a wide range of important initiatives, including oversight and management of the Control & Compliance team, which supports all card schemes across issuing and acquiring for Barclays. Your leadership will ensure the smooth resolution of issues while maintaining high standards of service and efficiency.

To be successful as a Senior Card Scheme Control & Compliance, you should have:

• Proven people leader experience with the ability to guide and motivate a team effectively.
• Strong stakeholder-management skills, with the ability to build strong relationships with internal stakeholders, share knowledge of card schemes to support their strategic agenda, and articulate Barclays’ control frameworks.
• Knowledge of card schemes.
• SLA management experience.
• Third-party risk-management expertise.
• Ability to prepare executive briefings to communicate complex information effectively.

Some other highly valued skills may include:

• Excellent verbal and written communication skills.
• Taking initiative, creative problem solving.
• Understanding of Barclays control framework.
• Capable of representing Barclays on internal and external working groups and influencing the debate.

You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills.

The role is hybrid and based in Northampton.

Purpose of the role

To support business areas with day-to-day processing, reviewing, reporting, trading and issue resolution. 

Accountabilities

• Support various business areas with day-to-day initiatives including processing, reviewing, reporting, trading, and issue resolution.
• Collaboration with teams across the bank to align and integrate operational processes.
• Identification of areas for improvement and providing recommendations in operational processes.
• Development and implementation of operational procedures and controls to mitigate risks and maintain operational efficiency.
• Development of reports and presentations on operational performance and communicate findings to internal senior stakeholders.
• Identification of industry trends and developments to implement best practice in banking operations.
• Participation in projects and initiatives to improve operational efficiency and effectiveness.

Vice President Expectations

• To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures..
• If managing a team, they define jobs and responsibilities, planning for the department’s future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements..
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others..
• OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions..
• Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment.
• Manage and mitigate risks through assessment, in support of the control and governance agenda.
• Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does.
• Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business.
• Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies.
• Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions.
• Adopt and include the outcomes of extensive research in problem solving processes.
• Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.