Third-Party Management and Oversight Manager

Join us as a Third-Party Management and Oversight Manager within SSRG (Service, Supplier, Resilience & Governance Oversight) to play a critical role in managing and overseeing third-party relationships across the UK Corporate Bank (UKCB), ensuring compliance with policies, standards, and regulations while driving operational excellence. This role focuses on the entire lifecycle of the third-party relationship including rationalizing and optimizing the UKCB third-party landscape to deliver cost-efficient, stable, and compliant services.

Responsibilities include federated supplier/service/partner management activities, monitoring third-party engagements to mitigate risks, providing governance and quality assurance, and supporting strategic initiatives such as supplier rationalization, contract renegotiation, and commercial optimization. The manager acts as an SME for third-party matters, fostering strong stakeholder relationships across Barclays to enhance control, resilience, and service delivery while contributing to the broader SSRG agenda.

What you will be doing:

• Provide effective management and oversight of key Third Party engagements both owned by   UKCB and consumed by UKCB from other areas of Barclays Group by ensuring and monitoring:
  • Compliance to relevant to policies and standards.
  • The outcomes of third-party management activity to understand and report on residual risk.
  • Quality assurance results - understanding and responding to these as required.

• Rationalisation and Commercial Optimisation of the UKCB supplier base via identification of:
  • In contract process/behaviour change to reduce tariffs.
  • Commercial targets for renegotiation at contract renewal.
  • Opportunities for Third-Party rationalisation and cost reduction.
  • Support and participation in UKCB Third-Party tender process.
• Act as a recognised point of contact for the UKCB business on all Third-Party matters and act as an SME to support Third-Party control activity.
• Act as a UKCB:
  • Supplier Manager.
  • Supplier/Partner Service Delivery Manager.
• Work across the group with other Third-Party focused teams to drive Simpler, Better and More Balanced Third-Party models and frameworks

Essential Skills/Basic Qualifications:

• Knowledge of 3rd Party commercials, engagement models and change/transformation processes
• Understanding of supplier & service management principles
• Experience in performing risk-based reviews or risk and control management
• Strong skills and experience in the creation and delivery of presentations
• Comfortable in engaging with and presenting to senior levels of leadership

Desirable skills/Preferred Qualifications:

• The role requires a high level of interpersonal skills demonstrated by good oral and written communication and a team player who is professional and confident when dealing with internal & external stakeholders.
• Strong ability to deliver at pace.
• Knowledge of UK Banking Regulations specific to Third Party Servicing
• Finance, service management, Operational Risk, Compliance, Audit, or Control experience beneficial.
• Project management experience beneficial.

You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills.

This role is based in Northampton, London, Glasgow or Knutsford.

Purpose of the role

To provide data-led expert oversight and check and challenge on business and compliance matters to evidence that the organisation is operating in a compliance with Barclays legal, regulatory and ethical responsibilities. 

Accountabilities

• Identification and assessment of compliance risks through thorough reviews of business activities, changes, processes, testing and systems to.
• Identification and investigation of potential market abuse, including but not limited to, Insider Dealing, Unlawful Disclosure, Market Manipulation or Anti-Competitive Conduct.
• Conduct investigation of compliance risk events or breaches. Oversight and check and challenge of corrective actions and preventative measures to avoid future occurrences.
• Implementation of compliance policies and procedures in line with regulatory requirements and ensuring that the bank’s internal policies are aligned with international standards, including jurisdictional requirements.
• Collaboration with 1LOD, other relevant Compliance teams and legal, and relevant risk management functions to facilitate a comprehensive approach to compliance and risk management.
• Identification, investigation and oversight of potential money laundering, terrorist financing or other financial crime.

Assistant Vice President Expectations

• To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions.
• Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
• OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes.
• Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.
• Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda.
• Take ownership for managing risk and strengthening controls in relation to the work done.
• Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
• Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy.
• Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively.
• Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience.
• Influence or convince stakeholders to achieve outcomes.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.