Relationship Director, Corporate Banking

Relationship Director, Corporate Banking
Peterborough

As a Barclays Relationship Director, Corporate Banking, you will work within the UK Mid Corporate Coverage business area of Corporate Banking. We seek to understand our clients’ objectives, opportunities and challenges, and work and collaborate with them to achieve their business goals. This is an exciting opportunity for a well networked individual to effectively manage, develop and grow a portfolio of customers with a turnover of between £6.5m and £50m through excellent customer service and deepening relationships.

Barclays is one of the world's largest and most respected financial institutions, established in 1690, with a legacy of success, quality, and innovation. We offer careers that provide endless opportunity – helping millions of individuals and businesses thrive and creating financial and digital solutions that the world now takes for granted.

At Barclays, we offer a hybrid working experience that blends the positives of working alongside colleagues at our onsite locations, together with working from home.  We have a structured approach where colleagues work at an onsite location on fixed, ‘anchor’, days of the week, for a minimum of two days a week or more, as set by the business area (or nearest equivalent if working part-time hours). Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that as we continue to embed our hybrid working environment, we remain in a test and learn phase, which means that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business.

What will you be doing?
• Delivering performance that reflects Barclay’s vision to become the ‘go-to’ bank.  Making the customers' lives easier and achieving great customer outcomes
• Providing Lending solutions of up to £10m for customers, having a clear and documented plan for each of the clients in your portfolio
• Being responsible for demonstrating ownership and initiative, you will effectively prevent, handle, and resolve complaints
• Conducting regular face to face meetings with customers, there should be a clear contact strategy for your portfolio, ensuring clients are seen every 90 days minimum 
• Managing a list of circa 15 businesses in a shadow portfolio, having regular meetings to develop relationships, with the aim of them becoming part of your portfolio
• Interpreting internal information around your marketplace, portfolio, and customers, to make decisions around your contact strategy as well as recommendations 
• Acting with ‘cast iron’ integrity and confidentiality around your local marketplace and the customers with whom you have relationships
• Establishing a network of key business introducers, networking to develop new contacts, develop new leads, delivering “One Barclays” 

What we’re looking for:
• Solid experience of relationship portfolio management for corporate (SME) clients, lending money and knowledge of the lending process for applications up to £10m
• Well networked in the business community in Peterborough and the surrounding areas
• Good knowledge level of income drivers and a track record of delivering income and growth through increased wallet share and business development
• IFS: ACIB, PCertB, Cert BB&C, DipBB&C qualification, or you can demonstrate a desire to commence professional study and work towards completion one of these qualifications 

Skills that will help you in the role:
• Technical knowledge and understanding of lending/ Zeus/ GPT and post sanction fulfilment
• Industry knowledge and understanding of key drivers for business owners, as well as the impact of economic environment on customer’s needs and business
• Client portfolio management experience, coupled with a successful track record of business development and acquiring new customers
• Sound knowledge and understanding of policies and procedures across the Group relevant to Mid Corporate market, up-to-date knowledge of Barclays competition

Where will you be working?
In the heart of Peterborough, our corporate office is located within our city centre branch and is easily accessible by road and public transport. We are a collaborative team who enjoy the local amenities.

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