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Date live: Oct. 18, 2024
Business Area: India COO Customer Care BUK
Area of Expertise: Banking Operations
Reference Code: JR-0000004071
Contract: Permanent
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Explore locationWe are seeking an experienced and dynamic individual to join our team as an Assistant Vice President. The ideal candidate will bring a strong background in team leadership from contact center, quality control and service management, Frauds, Risk and Control, particularly within KYC domain.
Experience working in high - growth environments.
Purpose of the role
To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels.
Accountabilities
Assistant Vice President Expectations
All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.