- About Us
- Business Areas
- Early Careers
- Locations
Your jobs
Date live: Dec. 11, 2024
Business Area: India COO Customer Care BUK
Area of Expertise: Banking Operations
Reference Code: 90384212
Contract: Permanent
Take a look at the map to see what’s nearby. Train stations & bus stops, gyms, restaurants and more.
Explore locationAs a Barclays “Vice President - Voice Ops ” you may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills.
Essential skills-
Should have strong Contact centre, Customer support preferably in Voice Channel.
Should understand Banking environment
Should have experience of handling large teams
Purpose of the role
To address customer questions, concerns or requests while maintaining customer service expectations.
Accountabilities
Vice President Expectations
All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.