EA and PMO support analyst

Join us as an EA and PMO support analyst at Barclays, where you'll take part in the evolution of our digital landscape, driving innovation and excellence. You'll harness cutting-edge technology to revolutionize our digital offerings, ensuring unparalleled customer experiences. As a part of the team, you will deliver technology stack, using strong analytical and problem solving skills to understand the business requirements and deliver quality solutions. You'll be working on complex technical problems that will involve detailed analytical skills and analysis. This will be done in conjunction with fellow engineers, business analysts and business stakeholders. 

To be successful as an EA and PMO support analyst, you should have experience with:

• Managing and scheduling meetings for various senior stakeholders.
• Organize, prepare meetings and take notes of the actions points.
• Draft, Review and Communicate on behalf of the key executives.
• Expertise in optimizing, refining and performance administrative tasks.
• Answer and respond to the phone calls and communicate messages/information to the executive, prioritize email and respond when necessary.
• Coordinate travel plans / Booking and arrangements.
• Expense tracking and reporting.
• Support towards Hiring / resourcing.

You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills.

This role is based in Pune.

Purpose of the role

To oversee the smooth operation of the bank's business activities by handling a wide range of administrative tasks.  

Accountabilities

• Management and facilitating of the cost close out of projects, ensuring any outstanding issues/cost commitments are dealt with in a timely manner.
• Supporting identified payroll and related input processes and procedures i.e., receive and verify wage input sheets from operations, escalate queries and print and distribute pay slips.
• Provision of administrative support with regards to the implementation of the talent development strategy, policies, and procedures.
• Maintenance of accurate and organised records, including financial documents, reports, and other administrative files.
• Management of office supplies, equipment, and inventory, ensuring availability and ordering as needed.

Analyst Expectations

• To meet the needs of stakeholders/ customers through specialist advice and support
• Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles.
• Likely to have responsibility for specific processes within a team
• They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources.
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
• OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team.
• Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams.
• Check work of colleagues within team to meet internal and stakeholder requirements.
• Provide specialist advice and support pertaining to own work area.
• Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
• Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams.
• Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise.
• Make judgements based on practise and previous experience.
• Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures.
• Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements.
• Build relationships with stakeholders/ customers to identify and address their needs.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.