Incremental CRM - Senior Data Lead

Additional Job Description

At Barclays, we don’t just adapt to the future – we create it. Embark on a transformative journey as an Incremental CRM - Senior Data Lead, you’ll play a pivotal role in addressing high‑priority operational risks that require timely remediation, platform stability, reliability, and continuity of core business operations. The primary areas of focus include ongoing support, bug fixes, and targeted enhancements to the CRM platform. ORAC work prioritizes closing control gaps, remediating vulnerabilities, and strengthening operational processes to reduce exposure and prevent future incidents.​

To be successful in this role, you should have experience with:

• Solid understanding of data modelling, ETL concepts, and data warehousing.

• Build and execute data strategy for Contacts data maintenance in CRM.

• Hands-on with executing Data Science projects.

• Experience with AWS services (S3, Glue, Redshift, Dbt, Athena) with some exposure to Power BI/Tableau.

• Graduate / Postgraduate preferably in IT/Computer science.

• Effective Stakeholder management with global leads and delivery teams.
  

Some of Highly Valued Skills may include:

• Experience in Banking / Finance domain preferred.

• Strong technical proficiency in SQL, SSIS, AWS Services, Power BI/Tableau

• Hands-on leadership style, actively contributing to code and architectural decisions.

• Exceptional mentoring abilities, fostering growth and development within engineering teams.

• Demonstrated ability to collaborate with cross-functional teams and executive leadership.

You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. 

The location of the role is Pune, IN

Purpose of the role

To build and maintain the systems that collect, store, process, and analyse data, such as data pipelines, data warehouses and data lakes to ensure that all data is accurate, accessible, and secure. 

Accountabilities

• Build and maintenance of data architectures pipelines that enable the transfer and processing of durable, complete and consistent data.
• Design and implementation of data warehoused and data lakes that manage the appropriate data volumes and velocity and adhere to the required security measures.
• Development of processing and analysis algorithms fit for the intended data complexity and volumes.
• Collaboration with data scientist to build and deploy machine learning models.

Vice President Expectations

• To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures..
• If managing a team, they define jobs and responsibilities, planning for the department’s future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements..
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others..
• OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions..
• Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment.
• Manage and mitigate risks through assessment, in support of the control and governance agenda.
• Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does.
• Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business.
• Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies.
• Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions.
• Adopt and include the outcomes of extensive research in problem solving processes.
• Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.