Security Application Support Analyst

Join us as a "Security Application Support Analyst" at Barclays, where you'll spearhead the evolution of our digital landscape, driving innovation and excellence. You'll harness cutting-edge technology to revolutionise our digital offerings, ensuring unapparelled customer experiences.

You may be assessed on the key critical skills relevant for success in role, such as experience skills as well as job-specific skillsets.

To be successful as a "Security Application Support Analyst", you should have experience with:

Basic/ Essential Qualifications:

• Graduate is required.

• Hands on Unix/Windows Troubleshooting skills 

• Operating systems – Strong Unix administration knowledge, Linux

• Knowledge on some CyberSecurity Tools, Good to have an understanding and knowledge on SIEM, Anti-virus products, DLP, Vulnerability scanning as its part of BAU operations for us

• Clear understanding of Windows servers and Networking concepts.

Desirable skillsets/ good to have:

• Operating systems – Strong Unix administration knowledge, Linux

• Strong Communication Skills and stakeholder management

• Networking Skills - Networking basics like understanding on OSI Model, DNS, DHCP etc.

This role will be based out of Pune.

Purpose of the role

To provide a primary liaison service between the business, technology, and security functions. In order to ensure the confidentiality, integrity and availability of information, and support the mitigation of security risk. 

Accountabilities

• Collaboration with stakeholders to understand their security requirements in business processes and IT projects, to enhance overall risk management.
• Execution of risk assessments to identify and prioritise potential cybersecurity threats that could impact the banks operations and data and guide the implementation of mitigation strategies and communicate findings to relevant findings to relevant senior stakeholders.
• Collaboration with business units to develop and implement security policies and procedures for the banks operations aligned to the risk management framework.
• Management of the implementation, testing and monitoring of security controls across the banks IT systems to ensure the effectiveness of controls and mitigation of risk.
• Execution of training content and sessions to educate employees, enhance cybersecurity awareness and provide guidance on safe online practices.
• Management of complex cybersecurity incidents by collaborating with IT teams and response experts to effectively resolve cases through analysis, expertise support and project supervision.
• Identification of emerging cybersecurity trends, threats, and new technologies to address potential risks by advocating the adoption of new security solutions.

Analyst Expectations

• To meet the needs of stakeholders/ customers through specialist advice and support
• Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles.
• Likely to have responsibility for specific processes within a team
• They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources.
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
• OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team.
• Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams.
• Check work of colleagues within team to meet internal and stakeholder requirements.
• Provide specialist advice and support pertaining to own work area.
• Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
• Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams.
• Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise.
• Make judgements based on practise and previous experience.
• Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures.
• Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements.
• Build relationships with stakeholders/ customers to identify and address their needs.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.