VP Technical Controls Officer

Embark your transformative journey with Barclays as a Tech Chief Control Officer, Vice President where you’ll play a pivotal role as Risk and Control expert and drive the business forward in helping our customers. You will own the Risk and Control within APACME across multiple technology platforms and ensure that the developments align to the overall Barclays technology strategy. Your role will be responsible to ensure that solutions balance the delivery, technology and enterprise impacts and enable adherence of all resiliency, observability, supportability, security and operational readiness requirements. You will also need to take ownership for managing risk and strengthening controls in relation to the work you do.

To be successful in this role, you should have:

• Technology Risk Management: Lead the development and implementation of the bank’s technology risk management strategy and oversee risk assessments of critical systems and services, identifying vulnerabilities and implementing mitigation strategies.

• Ensure the integrity and security of the bank’s IT systems, applications, and networks through effective risk controls.

• Regulatory Compliance & Governance:Oversee and ensure full compliance with regional and international technology regulations and Liaise with regulators, auditors, and external bodies to manage regulatory compliance and reporting and actively monitor industry regulatory changes and guide the bank’s adaptation to evolving requirements.

• Internal Controls & Auditing:Establish and oversee robust internal controls for technology operations to reduce operational risk and manage audits, both internal and external, and ensure swift resolution of any audit findings and lead the periodic review of technology controls, enhancing them as required to keep pace with emerging risks.

• Cybersecurity & Incident Management:Develop and implement comprehensive cybersecurity strategies to prevent, detect and respond to cyber threats and ensure alignment with the bank’s incident management procedures, facilitating quick responses to breaches or disruptions. It also requires to work closely with the CISO and IT teams to safeguard the bank’s IT assets.

• Technology Risk Reporting & Communication:Regularly report on risk status, compliance, and control effectiveness to senior leadership and the board and provide insightful risk management recommendations to support strategic decision-making.

• Business Continuity & Resilience:Oversee the business continuity and disaster recovery programs for critical technology systems and test and validate contingency plans to ensure minimal disruption during incidents or disasters.

Some other highly valued skills may include:

Advanced Certifications:

• Certification in IT governance or risk management, such as CISSP, CISA, CISM, or CRISC.

• Advanced certifications in cybersecurity and data privacy management would be an added advantage.

Industry Expertise in Banking & Financial Services:

• In-depth knowledge of banking operations and financial services, with a strong focus on digital transformation and emerging fintech trends.

• Previous experience in a VP or senior leadership role within the banking or financial services industry.

Strategic & Analytical Thinking:

• Ability to think strategically while managing day-to-day technology control and compliance operations.

• Strong analytical skills for identifying potential risks and suggesting practical, business-focused solutions.

Business Continuity & Disaster Recovery (BCP/DR):

• Experience in managing business continuity planning, disaster recovery testing, and ensuring the resilience of technology systems.

Global & Cross-Border Experience:

• Experience in managing technology control and risk on a global scale, particularly in regions with complex regulatory environments such as APAC, MEA, and Europe.

Change Management & Transformation Leadership:

• Proven ability to lead and manage technology transformation projects, driving cultural change and adoption of new technologies.

You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills.

This role is based in our Pune office.

Purpose of the role

To partner with the bank, to provide independent insurance on control processes and advise on improvements to ensure the efficiency and effectiveness of the bank’s internal controls framework.  

Accountabilities

• Collaboration across the bank to maintain a satisfactory, robust, and efficient control environment through the execution of ad-hoc assessments and testing on the design and operational effectiveness of the internal controls, aligned to control policies and standards.
• Development of detailed test plans and procedures to identify weaknesses in internal controls and other initiatives aligned to the bank’s control framework to mitigate any potential risks and issues, prioritised by its severity to disrupt bank operations, potential losses, and reputational impact.
• Communication of key findings and observations to the relevant stakeholders and business units to improve overall control efficiency and provide corrective actions to senior managers. Collaboration with other control professionals to resolve complex issues and ensure consistent testing methodologies across the bank.
• Development of a knowledge centre containing detailed documentation of control assessments, testing on design and operational effectiveness of procedures, findings, and the distribution of material on internal controls to train and upskill colleagues within the bank.

Vice President Expectations

• To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures..
• If managing a team, they define jobs and responsibilities, planning for the department’s future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements..
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others..
• OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions..
• Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment.
• Manage and mitigate risks through assessment, in support of the control and governance agenda.
• Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does.
• Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business.
• Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies.
• Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions.
• Adopt and include the outcomes of extensive research in problem solving processes.
• Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.