Transformation Lead Global Trransaction Banking APAC

Overall purpose of role

Lead the APACME Regional Transformation Programme by driving a cohesive transformation agenda focusing on strategic platform build-outs across Singapore and other APACME markets. The role is responsible for coordinating complex workstreams, aligning regional execution with global strategy, and ensuring holistic support across technology, compliance, HR, finance, risk, and operations to ensure successful platform build and migration using a Model Bank approach. This role empowers cross-functional teams to perform and delivers against measurable transformation outcomes.

Success in this role requires a proven track record of global transformation enablement, strategic planning and execution, and collaboration with product and coverage teams on development agendas and thought leadership. The candidate must also demonstrate expertise in structuring transformation programmes at a senior and global level, along with excellent working knowledge of broader Transaction Banking solutions across payments, FX, liquidity, and trade & working capital.

Key Accountabilities

This is an influential leadership role with direct reporting line and accountability to the Regional Head of GTB, responsible for:

Programme Leadership & Strategy

Align regional execution with global strategy, ensuring delivery confidence and strategic outcomes.

Lead the APACME transformation by embedding client-centricity, optimizing cost structures, scaling delivery capabilities, and unlocking commercial value. Ensure timely approvals for resourcing and funding and drive on-schedule execution to achieve strategic business outcomes.

Operating Model & Delivery Oversight

Implement a cross functional operating model with centralized coordination. Balance product/platform ownership with transformation oversight across various geographies including India, UAE, Singapore, Hong Kong, and Gift City, leveraging the Model Bank framework.

Workstream & Migration Management

Oversee multiple workstreams covering platform migration, compliance, and operational integration. Coordinate interlocked plans and maintain realistic delivery timelines to avoid overloading new platforms.

Support Structure Development

Build and sustain holistic support models across technology, compliance, HR, finance, risk, and operations. Ensure dedicated subject matter experts are embedded within workstreams to support transformation delivery.

Stakeholder Engagement & Governance

Influence senior stakeholders across regions to align on priorities and outcomes. Maintain transparency in planning and execution and ensure robust governance and risk management across all transformation activities.

Managing Director

• Manage a large, complex area and take accountability for strategic direction, contributing to Group initiatives
• Lead and mentor a high performing team and embed a performance culture aligned to the values of the business. Train, guide and coach less experienced sales specialists and provide information affecting long term profits, organisational risks and strategic decisions.
• Strategically assess and manage risks to protect the business division and growth agenda.
• Influence company policy and develop local procedures in conjunction with senior leaders across the business.
• Demonstrate interpretative thinking for innovative solutions in complex situations and conceptual thinking in completely new situations.
• Exercise management authority to make complex business and significant strategic decisions.
• Negotiate with and influence stakeholders at a senior level both internally and externally to foster growth.
• Maintain comprehensive specialist sales expertise with significant product knowledge, including Trade.
• Accountable for the control and governance agenda of the specialist sales function.
• Focus on external environment and groups to monitor and influence on behalf of Barclays.
• All Senior Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
• All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Stakeholder Management and Leadership

• Build strong, productive relationships with critical partners, including product , business partners and client relationship teams.
• Ensure effective development and understanding of the business’ plans across stakeholder groups.
• Create a shared understanding and sense of urgency and excitement around sales objectives.
• Resource, develop and retain a motivated high performing team committed to delivering agreed objectives successfully, through each other and in partnership with colleagues across the business.
• Agree appropriately stretching performance and development objectives for all direct reports, providing regular feedback and coaching to ensure their maximum potential is achieved.
• Be a role model for our colleagues, demonstrating advanced leadership behaviours, excellent communications skills and a team working approach to delivering results.

Person Specification

Personal attributes essential to performing role including competencies, expertise, knowledge, and experience. 

Essential Skills/Basic Qualifications:

• Experience with regional platform migrations and compliance integration.
• Deep understanding of Transaction Banking products, with strong working knowledge of broader client solutions.
• Prior exposure to Barclays transformation initiatives or similar frameworks.
• Ability to navigate matrixed environments and drive cross-functional outcomes.
• Ability to drive a transformation culture across the organisation, with proven expertise in influencing senior stakeholders at all levels to align on strategic priorities, delivery outcomes and support models.

Purpose of the role

To manage a specific product or portfolio and set the strategic direction. Provide support to the bank's senior management team, and to manage product development risk across the organisation. 

Accountabilities

• Development of strategic direction for a specific product or portfolio, including the implementation of up to date methodologies and processes.
• Management of a specific product or portfolio, including oversight of colleagues and their performance, implementation of departmental goals and objectives, oversight of department efficiency and effectiveness.  .
• Relationship management of specific product or portfolio stakeholders, including identifying relevant stakeholders, and maintenance of the quality of external third party services.
• Development and implementation of policies and procedures for the specific product or portfolio.
• Management of specific product or portfolio risk, including identification of potential risks, development of strategies to mitigate those risks, and maintenance of alignment between the bank’s specific product or portfolio and compliance functions.  .
• Monitoring the financial performance of the specific product or portfolio, including revenue, profitability, and cost control.
• Conducting thorough market research to understand market trends, competitive landscape, and regulatory changes to identify market opportunities.

Managing Director Expectations

• To manage a large, complex or diverse function and take accountability for the strategic direction of the function to significantly strengthen successful and efficient businesses and contribute to the strategic initiatives of the Barclays Group
• Lead and mentor high performing teams and embed a performance culture aligned to the values of the business. Or for an individual contributor, they lead organisation wide projects, act as a profound technical expert and thought leader, Identifying new and innovative/ground breaking ways of working. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions.
• Drive and achieve overall success and / or competitiveness of a business division by influencing senior leaders and committees.
• Strategically assess and manage risks to protect the business division / function and growth.
• Influence company policy and develop functional procedures in conjunction with senior leaders / strategic positions across the business.
• Demonstrate interpretative thinking for innovative solutions in complex situations and conceptual thinking in completely new situations.
• Exercise management authority to make significant / complex business and strategic decisions that impact the Barclays Group, business division or function.
• Negotiate with and influence stakeholders at a senior level both internally and externally and foster growth for Barclays business.
• Mandated as the business division/ functional spokesperson or representative to external bodies and shapes the public image of Barclays.
• Demonstrate exceptional knowledge of how business divisions and functions integrate with the Group to achieve the overall business objectives alongside industry theories and practices within own discipline.
• Maintain broad and comprehensive functional expertise and significant product knowledge.
• Accountable for the control and governance agenda of the business division / function.
• Focus on the external environment, regulators, or advocacy groups to both monitor and influence on behalf of Barclays.

All Senior Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.